Checking into your room, the room should be ready. I shouldn’t have to ask maintenance to clean the sink and shower trap because the water won’t go down.
The beds are old and haven’t been flipped in like ever, felt like I was sleeping in zero gravity without a power base. Need new beds
House keeping only tucks in your sheets, and does quick cleaning. It be nice to have clean linens on a daily basis instead of only once for the duration of my stay.
The executive lounge is nice, great views of the city and they offer drinks, snacks and food at certain times.
Room service doesn’t pickup at midnight and you have to go down to the lobby and ask staff to take your order.
The dish room is just a big disappointment!
Find a local great head chef and revamp the entire restaurant, you have parking, you have a huge dining area so much potential for a great restaurant!
Breakfast every morning is redundant and there is an abundance of sous chefs but no head chef in sight. Nobody seems to know how to cook and egg over easy. The rest of the cooking is very oily and why is milk on every table? Bring milk out when requested and save some money. Bring out small spoons and place next to the yogurt stations, you can’t use regular size spoons.
Turkish tea and coffee guests should be able to get there own and save other tasks for the waiters.
Security entering the building since normal staff looks at the x-ray machine, do they know what to actually look for or is it just for show?
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