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Peringkat bintang di Klook diberikan berdasarkan gambaran umum informasi properti (seperti layanan dan fasilitas yang tersedia, dll) dan hanya referensi

First of all we did booking online through expedia when we went thier travel for almost 10 hrs flight and drive when we went to counter around 1 pm because that's check in time they told us we don't know Expedia then showed them email confirmation there were two ladies at the counter no 1 knows English then they said wait after 30 minutes wait the person came and say the same story to him aswell he said wait we waited almost 3 hrs and i went few times to the counter same response then i left the hotel took taxi to next to haram was finding hotel manually we were fasting and thats wrest experience i had with them 1. It was far then what they saying in app 2. The shuttle service they have 1 bus on whole hotel u have wait hour to go to haram or either do u r own taxi every time u want to go I will never prefer anyone to book this hotel

Staffs were very helpful. We got a room next to noisy busy street. After raising the issue staff moved into other rooms straightaway. We had two kids and stayed 4 nights. We used our own taxi to move around . We got a recommendation of a great driver who was nice person . Room was spacious. Kettle cord was very inconvenient position, very difficult to use. Beds were comfortable. We need to ask them for tea bags every days . They used head count before give use yea bag ! Looks like they are in very saving mood !