Shanghai Hongqiao Heyitang Hotel

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Please take care booking here. I had a suite and it was lovely. However when it rained ( albeit very heavy rain) leaks came in through the window and floor in two of the rooms. Not sure how safe it is. Not small water ingress, puddles of water. Staff moved me to a smaller single room which also leaked. Worrying as a lot of electrical stuff in areas of water influx! I have asked for a partial refund for the difference in room standard as I did not stay in the suite. Staff blame the rain. This is a major city, not rural China. I would book with a well know international brand

Clean room, good Breakfast, but small Lobby

Very convenient for the airport and some cool extras. The reception and Evelyn was very helpful and professional.

Cool hotel, facilities and very well located for flights

Morning buffet was good and convenient. Location is easy for the 2 metro line. Rooms were a very good size and beds are comfortable. Very friendly staff and will stay again

Everything good

The Hongqiao Heyitang Hotel is one of the best properties I have stayed in Shanghai in the last twenty years. On the latest trip to China, I stayed there on 3 separate bookings, two with Expedia, and one direct. All 3 rooms surpassed my expectations, with one minor issue with the light in one of the waterclosets. The hardware worked great, the bedding comfortable and clean. Housekeeping was great. The staff go beyond their duties to accommodate your needs. Take out food is delivered to your room by a robot with a sweet little voice. Breakfast is served from 7 to 10, with a full complement of western buffet, fruits, and hot Chinese steamer items, such as dumplings, corn and potatoes, etc. A noodle stand cooks your order while you wait, a stand with 4 different congies and condiments puts a delightful touch to the breakfast spread. No whole grain bread though, only white bread, pastires and cakes, etc. The only weak spots was the coffee, you get the Italian, which is like Espresso, and the American, which is simple the Italian with hot water. The Heyitang is located on a quite one-way street near the #2 Line subway station. A taxi ride to the Hongqiao Highspeed Train Station costs about 40 rmb. The Front Desk staff calls the taxi for you. Hailing in the street is difficult. Clientele: young professionals & eastern Europeans, with the occasional family with young kids. Will stay there again.

Good location and wonderful service

Breakfast was not we expected. It was not what we eat in the morning like rist, vegetables and other Chinese food which is not usual for peoples coming from far countries. Everywhere in the world eat most people cheese in the morning but here people working don't even know what cheese is!!!. For the dinner the same food is provided as in the morning, no real good meat and other varieties.

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