Premier Inn London City - Old Street

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The air conditioning is not cooling our room and keeps turning off after certain time. The bathroom is not really clean and the toilet does not flush well. Breakfast was nice though.

We stayed at the hotel for 5 nights in July. The location was good, but we wouldn’t stay there again. We were given an accessible room, which we didn’t request or require. The bed was very low and the bathtub very narrow, which makes sense in an accessible room but wasn’t comfortable for us. The bedding didn’t fit the bed at all. The comforter was too small, there was no top sheet, they used a flat sheet as the fitted sheet and the mattress cover didn’t fit the mattress. When we asked them to fix the bedding, they just made it up the same way. The bathroom had an institutional feel; the linoleum was old and cracked and the fixtures were ugly. It felt like a 1970s hospital. It took about 5 minutes to get hot water in the shower. We did ask about changing rooms but were told they couldn’t change our room.

There was no hot water during the two nights that we were there and there was a loud, alarming, grating noise after flushing the toilet. Breakfast was not served on the second day fro the very same reason...NO HOT WATER in the entire hotel.

Very well located and accessible cost! Breakfast buffet was delicious and kids ate for free!

Good location, quiet rooms, air conditioning which was so good given the heatwave, and friendly staff. Kid’s eating free for breakfast was great too.

Great location for public transport. Family room fit a full sized bed and two twins but not much more space. Good for the price. Breakfast is free for kids and is alright- if you arrive toward the end it'll be pretty picked over. Staff is very nice.

The room was large and the AC worked well in the heat wave. Excellent location.

Very comfortable stay! We slept really well and the breakfast was lovely!

Great trip. Close to everything.

Ok place and location.