Park View Rooms

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Was close to nearby places to visit. Wasn't as clean as we would have liked but overall good. Convenient parking and easy to catch the bus to go into Edinburgh.

The property was well situated with a large park opposite, a supermarket, multiple eating establishments and bus stops all within 5-10 minutes’ walk. With no reception, the property was supposed to email us 24 hours before check in with the building access code. It never arrived by email and I had to escalate to Expedia. The code eventually arrived via message in the Expedia app, only a few hours before we were due to check in. The room was large enough for three adults, but it had no air conditioning (temperature was 38 degrees Celsius). After the first night and multiple showers to cool off, our towels were soaked. We left them on the bathroom floor, expecting them to be replaced by the time we returned from sightseeing. They were not and we were forced to shower and dry with paper towels we had to purchase. Multiple calls to the remote reception desk went unanswered. My wife eventually found two towels in a drawer near the phone. We went on a day trip again the next day and when we returned at 3pm the room had not been cleaned and we still had no towels. Eventually located the cleaning staff who were onsite and finally secured fresh towels. The accommodation would be better suited to backpackers used to “roughing it”, but I doubt they could afford the high tariffs. For a room that was meant to accommodate 5 adults, they needed far more hooks in the bathroom to hang towels. Other weirdness: the shower was only controllable by an electrical switch outside the bathroom.

Great location and helpful staff!

It was very confusing checking in, make sure you try to message the host and check the pdf they sent you before check in. I don't like that they make you and all your guests scan your passport in to check in. Best part of our room was that we had a back entrance that led to parking. We were in room 25. At first glance the to appeared clean but the covers on the beds had remnants from the previous guests like hair and lint. The bathroom had pink mold build up in the shower head and mold on the caulk where the shower handles were, you can tell they hadn't cleaned it properly. The beds were extremely uncomfortable and it was hard to get any sleep. A housekeeper did come daily to switch out your towels, I was able to catch one and she changed my sheets the night before we left. It is also very hot, we had to turn the radiators off and also leave the doors and windows open when we were there because there is no ventilation. The host never answered any of our messages so good luck.

Very good stay, we stayed for the marathon and thought the location and the price point was very good! We stayed in the classic room and had 5 beds and plenty of room! Shower was good but the pressure was slightly low but definitely a great stay! A short walk way from the tram stop that takes you direct into the city centre as well as multiple bus routes too!

Location is okay but hotel room itself needs a good deep clean and painting. Mattress was very springy on the small double bed, poor quality for sleeping on.

The room was nice and clean, no fridge in the room but for the price i can't complain. the bus stop just outside the building so fast easy and cheap to get around and enjoy Edinburgh.

The room was clean and information was excellent except that microwave was not provided for my usage

Room full of flies and could hear neighbours who were very loud but room was spacious and comfy bed

Room was simple but OK. There was no reception or staff