Stamps Golden Lagoon By Eight Continents

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Will never stay at this property again. Roof was leaking after rain as were windows. The wash basin was leaking and shower did not mix hot and cold water properly. Beds were dirty with sheets and blankets that were way past their life. Head board were dirty so were the floors. Could hear dogs barking all night. On top of that it was the most expensive place to stay in the area. Had booked for two nights. Checked in late at 11:45pm and we could barely spend a night there. We checked out first thing in the morning. I had to surrender my on day that was left. The staff instead of helping were just trying to ignore. I have pictures for all the above issues I mentioned. Will file a complain with Expedia and get back a refund for the day we surrendered. Please avoid there are plenty of good options. We moved to four points by Sheraton and it was awesome and cheaper to stay.

Not clean. Dirty sheets, towels, dark rooms. Windows don’t close. Not kept clean to a standard you’d expect at this type price point and rating, similar to others at this price point.

Impossible to find. Nowhere to park car. Rooms are very small, walk-in clients were given a much lower rate vs booking through expedia.

This was by-far best hotel i stayed at in Amritsar. And hotel staff were also very friendly and helpful. Overall good experience.

Staff were very helpful. Hotel needed TLC. Room itself was ok. The bathroom however was below any standard I would expect. It never felt clean. The shower would spray water everywhere. It definitely didnt feel clean.

I booked a room for 3, it was huge ! Great location, 3 minutes to Harminder Sahib / Golden Temple, lots of stalls on your doorstep. Fab location, food in the restaurant was delicious. It can be noisy outside, we were on the 3rd floor and very tired and slept well

The manager was very disrespectful. He treated us very badly and did not show any professionalism. We felt uncomfortable and unwelcome during our stay. This experience was very disappointing. He was keep laughing at us while we were trying to understand the situation, and forced us to pay extra.

TV was not working properly

Staff were friendly and helpful. Great central location to the Golden Temple. However rooms are old and outdated, with constant off gassing from the shower drains. They should use a vaccum to pickup all the previous guests hair and such. Would not stay here again and do not recommend for any foriegn travellers who are used to something a little cleaner.

Horrible experience staying at this property. Very bad customer service, rude staff, no hot water, not enough pillows in the rooms and when asked for extra we are told they can’t allow more than 2 pillows per room, Water leaking all over the bathroom while showering, tv remotes broken and batteries taped in the back, dirty almirah, no iron, dirty bedsheets. My 9 year old had diarrhea and I asked them to change the bedsheets. The 1st thing the guy asked me if there was any stain on the sheets instead of addressing the issue. I had booked a family suite and executive suite and both rooms had end number of issues. This was by far the worst experience.