SMARTments business Berlin Karlshorst (smartments Berlin Karlshorst)

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Near train station, flat was clean warm and kitchen had everything you needed. Laundry facilities were great. Supermarket next door. Cafes near by.

Smartments Berlin Karlshorst is for those who travel on a budget. I travel a lot and prefer to stay in apartment hotels. I think this hotel is one of the best in this category. A minute walk to the public transport, 10-15 minutes ride to the city center. The hotel is clean, the staff is very helpful ( special thanks to Ms.Pilar), rooms are cozy and if you need extra supplies, there is a room for that on every floor. Yes, I recommend this hotel, and when again in Berlin will stay at Smartments Berlin Karlshorst.

I was in an apartment with separate bedroom for two weeks. The kitchen was useful and had what you need, e.g. hob, microwave, toaster, kettle, Nespresso, plates, pots, pans, cutlery. You might want to take a knife sharpening block because the ('sharp') knives could barely cut butter. The living area, bedroom and bathroom are all fine. There's lots of space. There's some noise from the street outside, but it's a quiet area generally and the noise stops in the evening. There's loads of wardrobe space in the bedroom. The TVs have around 20 German terrestrial channels. To connect your own devices, you'll need a long HDMI cable. Check-in is done on a device; I never spoke to a staff member during my two weeks. There's a laundry room in the basement with washing machines and dryers. It's €2 per wash or drying cycle which can be paid by cash or card. The location is very handy, with regular S-Bahn trains to Mitte (takes 15mins) and trams to other locations. There's a café on the ground floor. I had coffee and a pastry there several days. They also sell sandwiches, pizza and alcohol, which other customers seemed to enjoy. Opening hours were all over the place though. There's a discount supermarket in the same building, which is open 07:00-21:00 except Sunday. It's not fancy but it has the basics. Within a five-minute walk, there are better supermarkets (Edeka), several good restaurants, a bakery and two pharmacies.

Wonderful apartment that is clean and located right next to the station with the S-bahn directly connected to the city centre.

Room as clean but we had no hot water for most of the week and the elevator was broken. Being on the 4th floor this was not enjoyable

This hotel is brilliant: just steps from the train station and tram stops, two grocery stores and eating places. We stayed in a real neighbourhood of friendly people. The view of the vicinity particularly in a golden November was priceless. Communication with staff via WhatsApp was friendly and prompt. The only trouble we had was with the bed which had one side flushed against the wall, making it difficult for the one on the side of the wall to get in and out of bed.

practical as described by its name -"smart". Clean and fit our budget. We realized it is quite far out from all the tourist attractions but we went ahead with this place anyway as we saw that it is right by the train station. However, the commute is quite limited as there is only one train line. we were fine dealing with the transferring to different stations until there were issues with trains schedule and maintenance on some of the days, and that became inconvenient. We are from NYC so are used to public transportation (this feels like living in Elmhurst and commuting to Manhattan). The area itself is convenient in terms of getting to various grocery stores, and pharmacies.

Mostly this place was a nice place to stay. The S stain entrance is right next to the building and the tram drops off in front of it, so public transportation was great. If you plan to do laundry do so at your own risk, the dryer did not work and of course the front desk didn’t care because they are leased and do not own them. As a business you should know that if it’s in your building it reflects on you. Provide a working service or don’t provide one. That was my only issue, the coffee shop was nice to have in the morning and the access to public transportation were great. Also it was very safe with the key card system.

Enjoyed our stay. Liked the fact the room felt like home. Took advantage of the kitchenette.

Staff were great. Room had what we needed