Bookmark Resorts, Manali

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Washroom cleanliness can be improved further. There were some stains on the couch.

Power was not available on whole day

Good clean property with a splendid swimming pool having an awesome view

Great stay, welcoming staff, good service overall. The stafff go out of their way to make you stay comfortable.

This was an excellent stay at this price. Plus the food at the restaurant in this resort was amazing too.

We did not like out stay at the property. The water was not hot 24/7 and the heater also was not working 24/7.

Very comfortable and enjoyable 3 nights stay at luxury room of this newly constructed resort. Amazing views of surrounding snow covered hills and forest were simply amazing and will be long cherished. Food was superb, room service was great. Bed was quite comfortable though linen needs to be laundry washed and not hand washed.

Overall it was a pleasant stay, but there are a few caveats. The hotel is located at a very inconvenient location, around 1.5 KMs on a very narrow road from the Kullu-Manali highway, making it extremely difficult to reach the hotel and explore local Manali. Also, they don't provide driver's accommodation under any circumstances.

When checking in was told our room was in another building and we were forced to walk in mud and rain with luggage. There was a staff member there who tried to take my friends water bottle for no reason. Although they say they do, they Don't take credit cards There were No towels in our room, dirty towels on the floor of our friends rooms we also rented. They then brought Us dirty towels Desk but no chair to sit at it no chair Roof leaked near bathroom. Hallway and elevator smelled of mold. Tv not working X 3 days Kept asking as for money to watch the television They called the room asking for Money the day before check out Never returned our laundry bags we recently purchased We Would call the front desk but they wouldn’t bring what was asked and Would have to call again. Food was good. Staff tried to help just seems to be poorly managed

Amazing view from room, peaceful and mesmerising experience. We saw sunrise from our bed and it was too good.