B&B Pontenuovo Bed

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Lovely clean property, centrally located, easy access to museums, rail & bus station. Highly recommend.

Room was adequate for one night stay. Bed was comfortable and room was clean. Walking distance to Old Town and historic sites.

Great room, close to the old town and convenient for the railway station. The aircon worked well and the manager communicated well.

After staying here, I learned I prefer having a front desk attendant available. All questions were answered through WhatsApp. City taxes are expected to be left in cash at the end of your stay. The Google location searching by business name isn’t right. You need to enter the exact numerical address or you’ll be lead somewhere else by Google Maps. I know this because I got lost after dinner. The entrance isn’t very clear because it’s through a stairway in a gated courtyard. A taxi to here from the airport was 25 euro. A croissant and either juice or coffee is complementary with the provided breakfast ticket at a place down the street but when I bought 1 additional juice, they charged me for 4 items. I don’t know if it was an honest mistake. Regardless, it was a hassle having to confront them about it and they didn’t refund me correctly. So I ended up overcharged.

We had a nice stay

The room was clean and spacious. The property manager was always available online whenever we had questions. We generally enjoyed our stay and were happy with our room. FYI. The electricity went out for two nights in a row, but it could be just a coincidence, and in any case the hotel management cannot influence that anyway. The same goes for the loud noises at night, the hotel cannot really change that either, but just be aware of that — although, it could just be the same throughout the whole city. Also, please pay attention to the city tax, those charges on your receipt that are supposed to be paid at the property may be subject to change.

Very clean, easy to find, and in a good location. The host is incredibly helpful (especially as we had a really late check-in due to flights). Thanks for a lovely stay!

No elevator which wasnt great but it was walkable everywhere. It felt cozy. Breakfast was at a cafe nearby. It was a little weird there was no reception but directions was texted over whatsapp and was clear. Good stay, and AC worked. I just didnt care for Naples as much. Did not feel totally safe. The gates for the hotel made me feel better but walking home wasnt amazing at night.

The property is really nice and the host is super helpful. The surrounding area can be a bit intimidating if you are not used to being a bit off the beaten track but looks can be deceiving and there weren’t any issues.

The property was in a great location within walking distance of many places my partner and I enjoyed touring. However, they tell you to contact the property prior to check in and Daniela didn’t respond until we had already arrived at the Naples airport. We were worried the place may be a scam. The first night we didn’t have any warm or hot water for showers and figured maybe we were taking one late and there was no warm water left. I messaged Daniela and received no response. The next day, no warm water. It was extremely disappointing and made the stay less comfortable. There were no check out instructions and we were uncertain if Daniela would respond but she did and we were able to check out properly and she was nice to let us leave our luggage at the b&b for two hours after check out. Overall, Daniela was a sweet host however communication was lacking. I really wish she would have addressed there being no warm/hot water. Regardless, this b&b was in a good location and has potential to be much better if communication issues are resolved.