Tower Residences by Blue Orchid

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Spotlessly clean. Elevators were out of service (long term down!) and no communication shared ahead of time to notify. The property is situated directly beside an active building site (also not mentioned in the property description). Drilling from 7am all day without let up. Extremely noisy, completely impactful on sleep.

We had a very good experience. Our daughter came for school so this hotel definitely gave us an at home experience. They provided everything to give us a real apartment feel. Staff was phenomenal. Definitely a safe & great location to get around.

Great location, used for business trip

Excellent location, great staff, nice size appartements. Listed as air conditioned not entirely the case, portable air conditioning units not installed properly in wide open windows.

Reception personnel were very accomodating and friendly. The suites are convenient for family travel, despite the sofa bed not being the best. Location is excelent for commuting in London and walking distance fo amazong attractions. Beautiful hotel, highly recommend.

Location is good, but not great, a little bit far away from Westminster city. Currently there’s a construction next building, very noisy in the early morning. Portable A/C are too loud at night…Rooms are very clean and kitchen and laundry are very convenient for family with kids. Staff are friendly. We wished to be changed to a quieter room, but didn’t get one.

Very helpful staff. We were able to store our luggage after our stay until we had to depart for the airport. The view of the Tower of London, Tower Bridge, and the The Shard were particularly impressive at night. Sub-20 minute walk across Tower Bridge to Borough Market for a variety of sweets and treats, as well as The George Inn (London's last surviving galleried coaching inn with excellent fish and chips), alongside immediate access to the Tower of London. Easy access to Tower Hill station to get around.

The exterior of this hotel is very nice, but that was about the only positive. The lobby is incredibly small—more like a closet than a lobby. More than three people in the space at once feels crowded. Check-in took much longer than expected because, even though there were multiple employees, they only had one computer available. The elevator is also located in this tiny space and is only large enough for one or two people with luggage, so be prepared to use the stairs. The room itself was nice, but my biggest issue was the listing advertising air conditioning. This unit does not have functioning air conditioning. I found what appeared to be a portable AC unit, but it couldn't even reach the window to vent the hot air outside, making it completely ineffective. The bedroom felt like a sauna. The staff did bring a second portable unit, and they were able to vent it through a window in the living area, which I appreciated. Unfortunately, it still wasn't nearly enough to cool the entire unit, especially the bedroom. Renter beware: If you're traveling during the summer or are expecting true air conditioning, this is not the place to stay. The listing was very misleading in that regard, and it significantly impacted our stay.

This was one of the nicest places to stay in London, great location and excellent facilities at really great value. Would highly recommend.

Really nice property. The front staff was great! They greeted us nicely each and every time we came through. The room was clean, bright and spacious (OK the bathroom was tight, but fine). The room had a portable air conditioner, as advertised, which worked great. Having a washer and drier, as well as a full kitchen was really helpful during our stay. The location is ideal, right across the street from the Tower of London and maybe 100 yards from the Tower Hill Underground station. I'd definitely stay here again!