The Avenue Lodge

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It was conveniently located near stops and a handy shop. The room was nice, clean, and spacious. The staff were pleasant.

Great atmosphere lovely staff enjoyed watching Aston Villa european final there. Only downfall is that no one turned up in time to do our breakfast.

I am highly disappointed with the Hotel , I called to cancel my booking 3 days before my arrival because my daughter was unwell. She told me call the agent I booked from , this is the only time someone picked the hotel phone out of 3 days I have been calling. The agent called the hotel many occasions , no response, I called the hotel myself for 3days multiple times no response. This is very annoying.

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Musty smell as you walked in to reception. Room was OK but they need to replace the mattress as it is old and cheap. Not much in local area

Courteous staff, bed quite soggy

room clean, staff helpful and friendly, ease of access late on. Only snag: TV not working. I will be back.

Rooms clean and cheap. Breakfasts huge and cheap. X21 bus stop right outside direct to QE hospital.

An absolute shocker of a place! Didn’t stay. This is, quite frankly, the worst “hotel”, I have ever had the misfortune of stepping into. The lady who booked me in was lovely! Very friendly and polite. That was the only good thing. Apart from her, in my opinion, the place is the worst hotel I have ever stepped into. The place is in, what looks like, the extension of a local social club (think Phoenix nights without the funny side!). First impressions were bad! It smelled dreadful, was dirty, apart from the lady booking me in, the staffing was not exactly “hospitable”. I was out within an hour and will never return. If you are considering the place, maybe have a rethink. It’s grim! As I stepped into the “hotel”, section there was a distinct musty smell. Really dated! I got to my room, the mirror smashed, brown stain on the blinds and the laminated flyers had stuck to them, what I presume to be, old food waste. I asked to check out where the lad, who appeared to be the supervisor, insisted that I view another room or have my current room cleaned. He offered a drink whilst this happened but I had a distinct lack in confidence surrounding the hygiene of the place, so declined. The second room was slightly better but still dirty with some sort of, what appeared to be, black mould around the windows. I left without staying. The guy running the place said that he wasn’t allowed to give refunds and it would be down to head office. He gave me their details but no email addres

Dirty noise snooker club with rooms above