La Clef Tour Eiffel Paris by The Crest Collection

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good

The location was perfect!!

Lovely staff and big room for central france

Excellent throughout. We shall return.

Excellent location. Easy check in when arrived very late. Rooms are generous size for Paris.

This is our third time staying here, the first two were 2 and 4 years ago and we had a great time. This last time the staff wasn’t really helpful, the room’s AC didn’t work.

Amazing hotel

This hotel was great - rooms were a great size. We had 2 rooms for a lot of people in our party, a one bedroom suite and a room for 2 more people - form Europe we couldn’t complain about the space. We also were accommodated half way through the trip to a handicap room because the shower was so high to step into. (Note European shower tubs are very high). The front desk was great at check in. The hotel staff was wonderful. The one thing I think should be considered is to have a better breakfast for the quality of the hotel and price. There are a ton of cafes near by and everything is open early and very late. The walk to the Eiffel Tower is 5 minutes to see it and the Arc de Triomphe is 20 minutes. All in all this was a great stay and great hotel. The train was steps away and easy to navigate.

We stayed here with our toddler and were left very disappointed, mainly because of one serious food safety incident. At breakfast, my wife found a piece of glass in her omelette, which was extremely alarming, particularly as she had intended to share it with our child. Although staff apologised, no one took clear ownership or provided any explanation as to how this could have happened. On our final evening, reception also refused a request for milk for our toddler, saying the kitchen was closed and that it could not be provided even through room service. That issue was minor compared with the breakfast incident, but it added to the sense that staff were not especially helpful or proactive. The glass in the food alone was unacceptable and completely overshadowed the stay.

Great stay