Volga, Member of Preferred Hotels & Resorts

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Great stay. Staff was wonderful. Rooms were great.

Breakfast was fantastic! Staff were friendly. Thoughtfully designed. Unfortunately the pool was full of green algae - so, not 'open' in my view. But our experience was lovely overall!

Overall stay was good. Just watch out for

Everything about this hotel was amazing. I enjoyed my stay so much, that I did not want to leave. I will be revisiting soon. Mexico City and its people are a gem.

Clean and staff was amazing!! Atmosphere was wonderful

Hotel Volga is absolutely beautiful — truly stunning in every sense. The design, ambiance, and attention to detail make it feel special the moment you walk in. What really sets this hotel apart, though, is the service. Every single person we interacted with was incredibly kind, welcoming, and attentive. You can feel that hospitality here is genuine, not forced. Arturo, in particular, stood out and deserves special recognition. He went above and beyond from the start — giving us a full tour of the hotel, sharing its story, the ups and downs, and all the thoughtful details that make Volga what it is. His warmth, professionalism, and pride in the hotel made such a lasting impression and truly elevated our stay. Hotel Volga is very lucky to have Arturo on their team. We felt so welcomed and taken care of, and we can’t wait to come back.

Although the service and attention from all the staff was excellent, the bedroom set up was somewhat uncomfortable for us, older adults. Many beautiful features, the wall, the lounge, the restaurant, the movable roof, the cube mid building and rooftop.

The room was spotless. The staff was amazing. Everything was nice and clean, prepared.

Clean room friendly staff highly recommend

Clean rooms, great staff and a beautiful hotel.