Candlewood Suites Cleveland South - Independence, an IHG Hotel (Candlewood Suites Cleveland South - Independence by IHG)

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Clean room good staff

The room was nice and clean. The air conditioner didn’t work, maintenance came to reset and worked for bit and stopped again. No other rooms available. Had to call and ask for a fan. Woken up by maintenance which was too late, checking out that day. Was not offered anything for the inconvenience.

First the elevator was broke. We were on the 3rd floor. Then the toilet was clogged. then the coffee machine didn't work. The restaurant was closed due to a convention and we had to use the vending machines for our dinner. Also there was no breakfast due to the convention,\ Terrible experience. And they didn't even offer a discount due to all the problems. Will NEVER stay there again!

We booked this room last minute when our Air Bnb canceled. Our expectations weren’t high, especially because it was such a good price. We couldn’t have been more pleasantly surprised when we arrived to a really nice room! The little kitchen had everything you could need, and not cheap rinky dink appliances, they were updated. Then, when I checked out the bathroom, not only was it clean, and also updated, they supplied dove products, including a little dove bar of soap. What really sold me and will have me booking with them again was the thoughtfulness when they thought to put makeup wipes on the vanity. 10/10 recommend and will be back to other locations as well!

Pretty clean and nice room. Full kitchenette with everything we needed.

Clean room, very nice. Staff were helpful and accommodating and friendly. Would highly recommend.

Booking showed that pool hours were 530-11 which is why this particular hotel was booked for kids to swim and hours were actually 9-9. Pool is shared and actually holiday inn pool so must get pool card from that hotel to use pool and was not informed of this until going to use the pool to find it was closed anyways

Very clean & one of the best prices in the area! There is a club in the Holiday Inn connected to the Candlewood Suites. Would be nicer though if there was a continental breakfast.

The hotel was okay. The room was clean and it wasn't too noisy. My only complaint is with the parking. You have to park on one side of the building and then go all the way to the other side of the building to get to the only elevator. But the price was good and there were several restaurants close by.

We had an enjoyable stay. Room was clean and staff were great. I love the connected bar/grill at the Holiday Inn, great for dining in although, there are many, many places to eat close by. But, if you dont feel like going out, you could walk right over, from the inside, to the Holiday Inn for breakfast and dinner, no lunch tho.