Ecograd Hotel

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오래되서 기억이... 나쁘지 않았던것 같른게요.

Ac didn’t work well, carpet, curtains, sheets had stains. The bathroom had bad smell and was not well maintained. Gym and pool were closed without any notice or refund.

도심 가운데 그런대로 외형상 멋질것 같았는데 막상 입실하여 이용하여 보니 욕실에 까맣게 곰팡이가 있고 침대도 호텔수준이 아닌 저거모텔 수준의 침대를 사용하고 있어주변에서 값 비싼 호텔을 이용하고 후회가 많음 차라리 모텔에 갈걸. 아침식단은 식빵, 바나나, 쥬스,계란 나와요

직원들이 친절합니다.

Had late check in, the duty worker claimed he could not find my reservation as I did not use my middle name during reservation with Hotel.com but in few seconds, the other worker who was standing by and listening to my conversation with him, was able to find and verify it. In fact, I did not have a middle name to use. Instead of apology, he tried to educate me why he claimed he could not find it. He should say I did not hear you well, or can you spell your name so I could review it again. Noticed they already printed out the copies all reserved rooms in the folder so he could simply review those reservations before he told me he could not find it. Later I found that he was a manger. It was due to lack of courtesy toward customers including not wanting to hear what customer explained. This poor attitude continued until I finished the check in process. Had reservation for 2 rooms with my extended family members. My family made several comments on cleanness on rooms such as dirty carpet, washed out blanket with holes. No door to rest room and draining systems were poorly arranged so water was kept coming into hallway which was covered by carpet. I already made 4 trips to Korea and used more than 20 hotels, and it was the worse place I remembered. It was not worth it for the cost I paid.

시내 중심에 있어서 이용하기에 편리했슴. 그러나 샤워실 세트의 물이 조금 나오고 메인 샤워기는 고장이나서 사용할 수가 없어서 프론트에 얘기했지만 고쳐지지가 않았다 결국 대충 이용하고 나올수 밖에 없었다

Even though there are signs to not wear shoes in the room, the carpet was extremely dirty and should have been deep cleaned or replaced entirely. The curtains by the bathroom and window were also very dirty. The front desk staff were very friendly and helpful though. Location was convenient enough but just think the rooms could use a refresh.

Too expensive than property condition.

It waa just okay. Cleanliness could have been better.

View was amazing. Staff were kind and nice. The best hotel in Suncheon!