Royal Signature Hotel Hanoi

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We have had a great stay for our honeymoon at Royal signature hotel .The hotel was extremely clean and has been renovated to a high standard. The room had excellent facilities and aircon which was a lifesaver! The staff were really attentive and were extremely friendly! Special shout out to Cendy and Mia who were on reception, as well as Jimmi who would greet us at the door everyday. The location was excellent and was close to everything, such as the night markets, the lake and temple. Would definitely recommend and stay here again if we are ever back in Hanoi again.

Location, cleanliness and very helpful and pleasant staff, from reception to house keeping. The breakfast had everything anyone might want. The beds and pillows were really comfortable.

There was no roof top garden, lounge or restaurant on site as advertised. The breakfast is located at another hotel. This needs to be updated as it’s false advertising.

Staff members were friendly and helpful.

Staff is wonderful. Hotel is clean. Old Quarter is a crowded and busy place.

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Clean room and nice customer service.

The staff is very kind and helpful. Located in a great spot in Old Quarter Hanoi. Definitely would recommend and stay again.

Loved everything about it. Hotel was beautiful and staff were exceptional.

The staff at the desk were very kind, welcoming and helpful. Room not too bad, but bathroom not as clean as you’d want it to be, and the shower would take more than 30 seconds to change temperature. Bedsheets very thin to the point there’s barely any point in using them. Do NOT eat the breakfast here it is absolutely disgusting and is not even on location - it’s in a cramped basement a minute or two away. Unless you want to eat cold, congealed, and sometimes unidentifiable food there are plenty of other cheap options within walking distance that are not only amazing, but don’t look like they’ll give you food poisoning. I was woken up early in the morning around 7.30-8am by really loud construction that sounded like it just above my room, and went on until the evening. I received no warning of this. Although loud nosies and building is a reality in these big cities, this is unacceptable because I have stayed in cheaper hotels that have had construction in much further in proximity and have been warned about it before check-in. The aggregate review score for this property absolutely does not reflect its quality. I’m not adding to speculation, but other reviewers have accused this hotel of using fake reviews.