H Luxury Residence Apartments - Holiday Paradise

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There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room