The Orion Hotel Motobu Resort & Spa

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We got there and found out that the beach has been closed for restoration during our entire stay. This is a very isolated hotel and there is not much to do around so my family was counting on having lots of beach time. The hotel should have emailed guests and informed us. Before we took the 2 hour uber ride from Naha airport. After the first night we asked if we could check out early and move to a different resort or back to Naha for the remaining of our trip. The hotel manager was extremely rude and not helpful at all. Don’t waste your valuable vacation days at this hotel.

The hotel is very clean and has amazing views. We stayed in a suite on the club wing because it comes with extra perks. When we went to the infinity pool, we were told to use a different pool because the one we were trying to use is for club guests. Then they went on to give us directions on how to leave and get to the other pool. That was before asking us our room number to verify if we could use it. Our first night we ate at the yakiniku restaurant inside the hotel. After finding hair in our food, we told the server and got an apology. Upon paying for the meal, they offered us 5 or 10 percent off for the issue. How generous! 😂 The next night we went to a different restaurant in the hotel, not by choice but because all the others were closed. We were told it was booked solid with reservations. Seems like if they were booked, the other restaurants would have remained open to facilitate the guests. When you book a premium room, breakfast is included for free, however we were told at checkout we owed additional money because one of our kids is 4 years old. I found that odd since breakfast is free. They also charge by the number of people staying in your room which makes sense if they provide meals. In our case, I reserved the room for 6 people but 2 people couldn't come.I was unable to get any refund and had to pay for 6 people. You would think spending so much money at a resort hotel we would have been treated a little better. I guess not. I do not recommend this hotel.

The room was really nice. We enjoyed the pool the weather was not favorable so we were not able to visit the beach. It was next to the hotel. The staff were really helpful and nice. We will stay here again.

The resort feels new, modern and a nice blend of Japanese features with modern western convenience. Rooms are spacious, clean and all have a fantastic sea view facing. I love Japanese hotels as they tend to have attached onsens which is definitely a plus point. Beaches are easily accessible though have strict “operating hours” which I understand is out of the hotel’s control and oddly common across Okinawa hotels with beach access. The gym could be better equipped and I didn’t like to have to change to shoes provided by them - would much prefer to just use my own. Breakfast spread and service was good. Oh, and did I mention that Orion beer is provided at breakfast, during happy hour and also stocked up in your in-room refrigerators? Only happens when you stay at a resort operated by a brewery :)

Wonderful hotel with impeccable service. Really quiet and clean pools, good onsen and attentive service. We stayed in the Club Wing, and the lounge facility is great. Only downside is the local beach - perfectly clean and has many lifeguards, but man made and has no marine life. It’s not far to another beach in Bise that is fantastic for snorkelling though. For us, this was only a small drawback and the whole family left wanting to stay again.

The place for food, you will need to make reservation. Walk in is almost impossible. All are fully booked. The hotel is very nice, downside is the square pillow which is not so comfy.

It has direct bus to the airport. Direct connection to the parks.

Staffs are very nice and attentive. Excellent customer service. Breakfast variety and restaurant quality can be improved. Emerald beach is breathtaking and unbelievably clean.

The staff is extremely gracious and it is one of the most beautiful hotels I’ve ever experienced. Just amazing!

This was probably the best hotel I have ever stayed in. The place was spotless, the view was amazing and the staff were very helpful. I missed when we had to go and would love to go back some day. Only slight negatives are expensive lunch/dinner options, but there are many other options within walking distance. If you have the means definitely go here.