The Villages at Ocean Edge

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We stayed in Arbor 15C and all was great except a few things. The stink in our lobby was disgusting. I never would have thought that a 1st class resort could allow this, We asked for an early check in and didn't get it. While there, we saw the flurry of activity in the AM with the cleaners and didn't see any cleaning going on after 2pm. Was the room really not ready until 4pm? thanks Paul

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The property was meticulous, we were very pleased with our stay and plan on returning in the future.

Staff came every day to tidy up

Our stay got off to a rough start because one of the receptionists was extremely rude during check-in and was just as unfriendly again at checkout. Thankfully, another receptionist we interacted with was nice. When guests are paying close to $1,000 a night, that first impression really matters, and it was disappointing. We stayed in one of the Village units, and I have to say the online photos were a bit misleading. The building itself felt very run down, and the hallways had a strong odor that unfortunately smelled like vomit. Once inside, our unit was better than the common areas. It was spacious and mostly clean, although we did find a moldy grape on the floor our very first night, which made us question how thoroughly it had been cleaned. Aside from that, it was reasonably clean but definitely outdated and lacking the luxury we expected for the price. The amenities were the highlight of our stay and are probably the main reason people visit. We loved spending time at the beach, enjoyed the large pool, and had a great round of golf. The staff throughout the resort, aside from our experience at the front desk, were friendly and helpful. We also had lunch at Links Restaurant, and it was absolutely delicious. Overall, we had an enjoyable time because of the resort’s amenities, but we won’t be returning. For the price we paid, we’ve had much nicer accommodations elsewhere. We expected a more upscale, well-maintained unit, and unfortunately, this resort didn’t deliver.

Everything was great except for our old wornout very load ac units britterge 151ci

We had a wonderful stay at The Villages at Ocean Edge and would definitely recommend it for families. The absolute highlight was the private beach. The water was calm and beautiful, making it perfect for kids. Our children had an amazing time searching for tiny crabs along the shore, and the beach shack was a great bonus for snacks and drinks without having to leave the beach. Another favorite was Ocean Terrace. The views overlooking Cape Cod Bay are stunning, especially around sunset, and it’s a lovely place to relax with a meal or a drink. The bike trail that connects directly from the resort was another standout. Being able to rent bikes right at the village made it incredibly convenient, and it was one of the most enjoyable activities of our trip. A few things to know before booking: * The photos can be a bit misleading. Many of the promotional pictures feature the Mansion, while the Villages have a different look and feel, so it’s worth understanding the distinction before you arrive. * Internet service was extremely limited. Wi-Fi and cell coverage were unreliable in many areas, so I’d recommend downloading offline maps before your trip. * The intercom in our village didn’t work during our stay. * If you’re staying in the Villages, there is no room service. That service is only available for guests staying at the Mansion. Housekeeping was available, however, and did a good job. Overall, despite a few inconveniences, the private beach, family-friendly atmosphere, b

Our initial room had a strong musty moldy odor that was very obvious. It hit us immediately as soon as we walked in. One of the house keeping staff checked it and told that the carpet needs to be shampooed. I was shocked on why was it was being assigned to the guest. We had to wait for hour for another room. We are a faithful customers for over 6 yrs spending few days every summer and I c a feel that this is no longer being run the way it used to be. At dinner at the Terrace restaurant they ran out calamari, we requested a chicken dish and they were out of that as well.I guess you need let them know ahead of time when reserving on what you intend to have at the dinner so they can stock up (this was for a 8 pm dinner time)

Spacious property, but for over $600 a night, I would have expected more. The beach, amenities were great, but the living accommodations were old. Could use a bit of modernization and upkeep

Best place ever. We will definitely be back