Ramada Plaza by Wyndham Dubai Deira

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Do not stay at this hotel—especially if you are traveling with family. We booked this hotel expecting a basic, clean place to sleep before an early flight. Based on the name and the reviews we saw on Expedia, we believed it would be decent. That was a serious mistake. I now genuinely question how those reviews exist, because they do not reflect reality at all. I should have checked Google reviews instead. This hotel is beyond terrible. The moment we entered, there was an overwhelming, artificial strawberry-chemical odor being pumped through the air conditioning system. The smell is suffocating—so strong it makes it difficult to breathe. Due to that, I could not sleep the entire night!!! I cannot imagine what this would do to someone with allergies, asthma, or any respiratory sensitivity. It is clearly being used to mask heavy smoking odors, something we were never informed that it was allowed. The environment was completely inappropriate for families. The lobby contains multiple clubs, and there are men and women interactions that are not appropriate for families. When we waited there for about 30 minutes before leaving for the airport, I had to physically shield my child’s attention and tell her not to look around. No parent should ever be put in that position. This was, without exaggeration, the worst hotel experience of my life. Unsafe, unpleasant, and misleading. Do not stay here.

The room was nice, and the staff were helpful

We paid for everything, for Room, breakfast and for Shuttle. We waited for 30 minutes for Shuttle and never came.

My first room had roaches crawling on the bed. The concierge went to kill them. We asked for another room and it was subpar. The toilet seat was dirty, there was hair that wasn’t ours on the floor, we never had hot water until the last night. You could hear music from downstairs from the whole night. I told the check in person to add a night to the stay when I FIRST arrived and he didn’t. Then when I was in the middle of getting ready one day, my power went out they said that I checked out. I told them I said at check in, to add the night and they wanted to charge an astronomical price for a hotel that’s the same quality as a 15 minute motel. After going back and forth they finally gave me the price I was promised the first night. I asked for a manager. They said the manager was out because it was the holiday. Then a manager showed up. Stay away from here. Do not stay. Just bite the bullet stay at a nicer place and stay away from roach infested place. If I could upload picture I would.

VERY GOOD ROOMS AND STAFF ALSO WELL TRAINED.

There was no water available when I woke up in the morning, so I couldn’t wash my face or brush my teeth. The breakfast was disappointing—mostly vegetarian, with very few non-vegetarian options. When I entered my room, it smelled like cigarette smoke, and I could also smell smoke coming from outside. The club on the ground floor was extremely noisy, with loud music and people shouting, and I could hear everything even from my room on the second floor. There were also many people walking noisily through the corridor; the hotel should put up signs reminding guests to be quiet at night since others are trying to sleep. The staff were generally okay, but the staff who checked me in could use more training in customer service.

Room service was standard and Housekeeping was very good

Our room attendant cleaned our room nicely. Only Reception team are not friendly even dont know to greet the guest , also dont to smile all very serious. Dont know breakfast charges for kids, saying you can check with the Restaurant. Rahil khan was cleaning his nose on Reception desk, disgusting. Check Camera on 24/11 @ 21.15. Divya needs more training.

Reception staffs are not welcoming. I had come across Rahil khan & Divya, both were unprofessional, Specially Rahil around 21.15 on 24/11 found him cleaning his nose with both hands on the Reception desk, Disgusting behavior. Housekeeping team and room service team very amazing.

old and not well maintained. not clean