SIGNIEL Seoul

A csillagbesorolások a Klooknak az ingatlan információiról (például a szolgáltatások és a létesítmények) szóló áttekintésén alapulnak, és csak tájékoztató jellegűek.

Amazing view and amenities. Free Champagne hours daily. Breakfast was excellent. Well maintained facility and excellent customer services

Very clean and amazing view

Excellent all-around whilst on site.

Highly recommend this property. It was just what we needed at the end of long days out exploring. Amazing service and friendly staff. Whilst a little out of the way from the main suburbs the surrounding area was great for shopping, food and site seeing - we will definately be staying again

When it comes to having lunch or dinner, make a reservation at least a week ahead. I should've realized that for quite a well known hotel, so that's on me. Other than that, I am truly impressed! For sure I'll come again!

Deeply disappointed with our 6 night stay at The Signiel Tower this past week. Absolutely not a 5 star experience, overall very poor value. The room was very small/cramped. Repeatedly tripped over a small table and chair near the foot of the bed during the night because there was no room to maneuver. Service was extremely indifferent and often lacking. Not once was I offered to have baggage taken, to reception, to my room upon arrival or to my awaiting car at departure. There is absolutely no place to sit in the arrival /departure area when you are waiting for a ride. We were turned away from the complimentary “lounge” in the afternoon on two occasions because it was “full” and told they’d call room when there was space - never received a call. Several times turn down service was skipped, as well as the complimentary afternoon snack. Charging for a toothbrush/toothpaste and other bathroom amenities because they supposedly want to be “more green” is ridiculous at a 5 star hotel asking $400+ per night. Fine don’t put out a disposable item, but if a guest calls down and requests a forgotten item, providing one is the standard even at the cheapest of hotels. Housekeeping did a fine job of cleaning the room; although one day we returned at 4:30pm, having been gone since 8am, to find housekeeping just starting to service our room, we had to wait in the lobby for over an hour to enter our room. Simply a substandard “5-star” experience, will not return nor recommend.

One of the best amenities they had was the Sauna. But it wasn’t included with the room and had to pay extra, unlike last time I stayed there. When it came to using other amenities like the gym, I didn’t know what was included and what wasn’t. Definitely less relaxing than in the past. Spending almost $600/night, I don’t feel it was worth the price. Other amenities like refreshments and snack were still included.

It didn’t feel as clean or polished as I expected for a five-star hotel, which was a bit disappointing. I was also unhappy that the sauna required an additional fee, and that the room wasn’t ready on time. Although they apologized for the delay, I appreciated that they helped upgrade me to a room with a Han River view, and overall I was satisfied with that part even though check-in was a little late. The lounge also had less food than I expected, and they didn’t really have the snacks I like. I could see myself visiting again, but considering the price, I’m not sure if I would choose to stay there again.

Beautiful property. Room was clean and had a great view of the surroundings. The room was well furnished.

Great hotel. A bit fat away from Tourist spots.