Moxy Nashville Vanderbilt Area

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I am extremely disappointed with my recent stay at the Moxy Nashville Vanderbilt Area in Nashville. The overall experience was awful and fell far below what I expected given the amount I paid for this stay. When we arrived, the air conditioning in our room was not working. I contacted the hotel and called approximately four times, but nothing was done to resolve the issue that evening. Instead, they brought us a fan and left us to spend the night in an uncomfortably hot room. No one suggested moving us to another room. We were eventually moved the following night, but only after having to repeatedly contact the hotel. The room itself was also disappointing. The beds were uncomfortable, and there was no bottled water, refrigerator, or coffee maker in the room. I was traveling for business and expected a much more comfortable and convenient experience for the amount I paid. I was also surprised by an approximately $400 incidental authorization for a four-day stay. I understand hotels may place an incidental hold, but the amount was significant and tied up a substantial amount of my available funds while I was traveling. I understand that Moxy has a particular concept and style, but the combination of the non-functioning air conditioning, the lack of timely assistance, the uncomfortable accommodations, and the overall lack of basic conveniences made this an extremely disappointing stay.

My stay was very pleasant. The staff was incredibly nice and helpful. Food was a bit of a disappointment. Everything was cooked in a toaster oven behind the bar. Several restaurants within a couple of blocks so not a big issue. Only a 5 minute drive or uber to all the things you want to do. I would recommend this hotel and stay there again.

I have stayed at the Moxy Vanderbilt many times and the reason is the staff. They’re so kind, welcoming, and know my name every time I walk in. They’re are the reason I keep coming back.

mattress was not comfotable. one headboard / bed stunk like vomit.

The building is a bit older, but well maintained. All the staff were very friendly and helpful.

We had a wonderful stay! This is a beautiful, modern hotel with so much entertainment right in the lobby, which made it perfect for our family of six. We spent the weekend enjoying everything the hotel had to offer, and everyone had a great time. The staff was outstanding—friendly, welcoming, and always available to help with anything we needed. One of my favorite surprises was the Stash House! I forgot my razor and was planning to make a trip to Dollar Tree, but they had a razor and shaving cream kit available. It was such a lifesaver and such a thoughtful convenience. We would definitely stay here again and highly recommend it to anyone looking for a fun, family-friendly hotel!

It was OK

Our experience was amazing!! Five stars for everything! I can not say enough kind things this hotel!

The place is great for families visiting the colleges because it's walking distance. I didn't relly like the dark hallways and elevator, but it seems it's part of their vibe. The downstairs area provided a good place to hangout and get coffee. However there was a good leak on the ceiling if our hallway and there was a bucket right in the middle of the hallway collecting water, and the carpet was all wet which was kind of unpleasant and a bit inconvenient walking around it. I would assume it's fixed now, but that was our experience. It was an ok place, as we did like the room.

Fantastic hotel and perfect location! Staying at this hotel was brilliant, the hotel itself was incredibly clean and the staff were so receptive and helpful. As hotel bars go too, the bar at this hotel was very good! The hotel is also just an Uber/Lyft away from major tourist hotspots like Broadway and it those taxis don’t cost very much at all. Will definitely look to stay here again.