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Close to port if cruising. Dinner & breakfast buffets were good. Location to downtown excellent

The front desk staff was wonderful. Very personable and attention to detail. Great tips on what to do in the 3 days we were there. Also excellent location for old town Bergan and attractions.

First-class experience. A hotel so fine, it must be experienced to understand. This property is impeccable - the rooms are posh and comfortable, the lobby is refined, and dinner is included. The staff are friendly and accommodating, and it really felt like 'home'. We saved a lot of money by being able to indulge in the breakfast, afternoon fika in the lobby, and dinner, which I did not realize was included in the booking. I could not recommend this property enough. Close to the funicular, great cafes and the waterfront.

Great location in Bryggen with the waterfront just outside. Fish market about 6-8 minutes away! Great staff and the offerings of both dinner and breakfast are fantastic. Not Michelin star quality cuisine, but considering both are included in the cost of your stay , simply outstanding value. The lobby is very nice to socialize and relax . Would stay here again in a heartbeat! Airport shuttle bus stops right across from the hotel! Easiest way to reach the hotel. Great shops along the waterfront for shopping and can also walk to Bergen train station in 15-20 minutes, about 1.3 miles away.

Very dated grand hotel in an excellent location.. it desperately needs a makeover, but saying that it’s a great value. With free breakfast and dinner with good food and great service that’s what you’re getting. The staff couldn’t be friendlier. Just expect old school styling. Very old school. I would recommend taking one of the few rooms facing the harbor, even though they are smaller they have windows facing the water. The rooms that are larger often have half windows so we chose a standard room after seeing both, but it had a direct harbor view, which was nice..

Amazing place to stay in Bergen, highly recommend!

I left a bad review for hotel - they deserved it: My 21‑year‑old niece sustained an injury in the sauna shower — there was no railing to hold onto, and she fell, resulting in a deep cut and bruises. The staff did not have proper first‑aid supplies and instead offered her a “Coke and snacks,” treating her like a child. When I raised this concern with another staff member, his attitude made it clear that they simply did not care. It’s a shame that such a beautiful hotel is undermined by such unpleasant and unprofessional staff behavior.

Overall, we had a wonderful stay and would absolutely recommend this hotel, with just one small complaint. The only downside was the 11:00 a.m. checkout. We arrived late the evening before, and unfortunately there wasn’t any flexibility for a later checkout. Personally, I think hotels should move toward a standard noon checkout whenever possible, especially for guests who arrive late. That would have made the experience even better. Everything else was excellent. Our room was incredibly spacious, spotlessly clean, and had a classic, historic feel while still offering modern comforts. We also had a unique bonus window that made the room feel extra special and gave it a bit of a VIP atmosphere. The hotel itself is beautiful and couldn’t be in a better location. If you’re visiting Bergen and want to be within easy walking distance of the city’s most iconic sights and photo spots, this is the place to stay. We’d happily stay here again.

Excellent location. Beautiful hotel. Breakfast AND DINNER are free. What is not to like!

Hotel is well maintained, 14 minute walk from the main railway station. Dinner provided by the hotel was healthy with choice of vegetables and of high quality. Breakfast limited choice but tasty. Hotel service was prompt and efficient.