BuBu Villa

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Petit coin de paradis, personnel incroyable, restaurant excellent ( ne pas hésiter de prendre le BBQ), les petites villas sont très calmes et confortables, clairement le meilleur hôtel de nos vacances, merci Bubu Villa!

The best resort on the Island. The room was exactly what you expect on a small island, basic but beautiful if you want to just relax. Food was excellent and so was the service. Highly recommend.

スタッフのみなさんがらとても親切で、大満足です。

Loved the villa, the staff, and overall experience. Can’t wait to go back!

Love the place right on the beach lovely food bit expensive

The weather was against us so at first the boats were not running form the jetty to the island and this was made more stressful as the hotel does not take calls at the weekend so we were unable to ask for help. The BUBu desk at the jetty were able to reassure us once we found it, so I do not know why calls would not be directed to them as they were obviously open every day. The staff in the restaurant and bars were all very friendly and helpful. The food is excellent and the cocktails great-particularly the free 5pm one! It would be helpful if some information was given in the rooms like how to use the safe, air con etc. as we were only given brief information on arrival.

Thanks to incompetent Bubu staff at the jetty that was supposed to arrange for us a transfer to the airport but managed to take us to the wrong airport, we not only missed our flight, had to purchase new tickets, lots time and lots of nerves but they managed to ruined and erase any nice memories we had from the holiday. So I do not remember anymore the nice beach (although a bit spoiled with too many water taxis and petrol smell), crystal clear water, very friendly and attentive Bubu Villas manager, friendly and smiley staff at the property, clean and comfy rooms that are definitely the best ones at the island... these potential beautiful memories where ruined on our way back... we got the boat transfer to the jetty in Besut, where BuBu "ground staff"asked as for our flight number and departure time. We undenied the time and the departure airport. We were informed that we can get some lunch and a taxi will be waiting for us at 2pm to take us to the airport. Great... how wrong we were. After one hour drive we started to be worried as the surroundings did not look like Kuala Terranganu. We asked the driver (who spoke almost no English) and were informed that we are going to another airport that is 3h drive from Kuala Terranganu... so we were about to miss the flight as there was no option to get to the right airport on time... luckily our layover in KL was long enough so we were not in danger of missing the flight to London...

This is the second time we've stayed in the villas and it is a lovely place to be. There have been, however, some noticeable changes which put a slight dampener on our experience this time. While the rooms are really comfortable, spacious and in a great location next to the beach with a fantastic restaurant, the quality seems to have dropped in terms of some staffing members and their abilities to resolve other issues, maintainence of the villa and absence of advertised wifi. When we checked in, the glasses in the bathroom were dirty and when we informed the staff we were told that they were only for your toothbrush so it's ok, the aircon didn't work and having been assisted by one member of staff we were told it was broken - no solution given until we approached another member of staff and only certain numbers on the safe were useable. We were also overcharged by around £20 on our final bill at checkout - something we still need to raise with management. Having said that, another member of staff ensured we changed rooms so everything we how it should be at £120 a night. The restaurant is lovely and the serving staff there are brilliant. The food is amazing and they even waited for us one night to come back and eat when we had gone to another place in search for wifi before coming back to eat (and we had arrived back late). The massages are also brill! It's a great place and I do hope they maintain the standard as it would be such a shame for it to go down the pits.

great service and great rooms!

Basic room without anything special. Service was very bad at the restaurant. For same price ( quite high) could have better deal!