The Woods Natural Park Resort Phuket

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I have never been to prison, but I’ve stayed at The Woods Natural Park Resort, and I imagine the transition to a high-security penitentiary would be a lateral move at best. The staff greeted us with all the compassion and warmth of Josef Fritzl welcoming a new guest to his basement. Their customer service philosophy seems to be ‘less is more’. The room was a masterclass in architectural neglect. The air conditioning unit didn’t just cool the room; it functioned as a water feature, specifically designed to leak directly into your bed at 3:00 AM. If the water doesn't wake you up, the black mould—which is clearly the dominant life form on the property—will certainly start a conversation with you. Safety is also a "choose your own adventure" experience, as the barriers on the high ledges are entirely missing, presumably to keep the guests on their toes (or off them, permanently). On the plus side, they are very focused on hydration: they provide a generous 300ml of drinking water per person, per day. It’s the perfect amount if your goal is to die of thirst while being actively drowned by your own ceiling

What a great hotel. Off the beaten path and nestled up in the mountain - a true getaway. The buildings are modern and rooms are nice. Easy to explore the rest of the island from here. The staff was super nice. We'd definitely come back.

A clean facility with nice amenities and a free convenient shuttle ride to the beach multiple times a day.

Our stay at this hotel was fine until it came time to check out and they tried to charge me to replace all the bedding because my son accidentally spilled milk on the bed. The staff tried to rip me off AUD$150 because they said it could not be cleaned.

Our first time in Phuket, the place is so beautiful we enjoyed staying here, very clean, the ladies customer services was excellent. Safe and so relaxing 😌. Good size room. If I come back I will book them agin. Only 5 minutes from KAMALA BEACH ND 15 MINUTES TO PATONG BEACH. THANK YOU GUYS SO MUCH.

The staff was wonderful

Rooms are nice and spacious. Shower in suite needs a door as the whole floor is wet after shower. Misleading on website - should advertise as residence/apartments- not as hotel. No restaurant on-site and too far to walk to any shops/restaurants. The shuttle not always on time and 3 nights did not depart at all at 8pm as per schedule so we had to spend a lot of money on transport. The complex has potential.

This hotel is located in a secluded area. A walk to the nearest restaurant or convenient store involves a 20-minute with a steep uphill walk. The hotel provides 4 daily shuttle runs. The problems are: no spa or on-site restaurant, fitness room with old/ rusty equipment, and a tiny swimming pool. I booked the room with breakfast. It turned out that I had to go to another hotel (Citygate Hotel) for that, and the breakfast was marginal at best. I asked a male night attendant for extra hangers on the first night, but I never saw any extra hangers during my 3-night stay. In short, the idea was good but the execution was flawed. A secluded retreat needs to have various on site facilities (such as spa, gym and restaurant) , so guests don't have to go out for food and entertainment.

Absolutely loved this property, we booked the honeymoon suite and we couldn’t of asked for a better room. Staff was very friendly and helpful, they have a free bus go 10 times a day to the local area and beach which is free of charge. If I stayed in Kamala again I would definitely stay here again! And would recommend the hotel highly.

Liked the modern and clean layout of the property. Quiet and relaxing. Quite a distance from the beach.