Secrets Vallarta Bay Puerto Vallarta - All Inclusive

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Very clean hotel , all Inclusive , good restaurants especially Bordeaux ! Staff very helpful

We visited Secrets Vallarta Bay after an incredible week at Secrets Puerto Los Cabos this spring. We do not have children and want to vacation in adults-only, all-inclusive destinations. I also researched many Secrets properties and resorts in Puerto Vallarta. Nothing prepared us for this experience, as I was unaware of what 'Dreams' was and we would be inundated with families during our stay. Room: Preferred Club members assigned to a dirty room on the 3rd floor by the elevators. Construction outside our door the entire time; the room was not clean when we checked in, and fixtures were falling out of the ceiling. Actual blood splatter on the bathroom wall. Food: Phenomenal. Except for the French restaurant. I preordered the soufflé and was offered espresso after a wonderful meal. The espresso arrived in a boiling hot cauldron that gave me a second-degree burn on my lips, straight from the microwave. The soufflé, well, that came over an hour after dinner was over. Avoid the wine room at Capers; you are required to buy a bottle. If you can, pack your own wine. Market Place breakfast was amazing. Pool: So much fun, but unsafe. There is no restroom wayfinding; I got lost and almost got hurt. Floors are always wet, and restrooms are not stocked. Activities are not coordinated well or announced, so we missed out every day. The no-reserving chair rule is unenforced. Landscaping was lacking. The pool needs to be repainted.

Beautiful property, loved the staff. Always very helpful and friendly.

A

All was quite nice!

We always enjoy this resort. The staff are amazing and make the experience. We definitely go back again. We go at least once a year.

The dress code for the French restaurant was VERY strict. My boyfriend wore a business casual sweater and they didn’t allow him in because he wasn’t wearing a shirt with collar, which was a bit ridiculous. The food was good, but not incredible. They tried to upsell us a lot. Other than that, it’s a pretty good experience.

Oh my gosh, the resort was freaking amazing especially on the secret side. We didn’t do a spot because I have an extra hella money like 2000 pesos .staff amazing helpful, hot tubs and the pool made the whole entire vacation and the barefoot Grill and all the restaurants that they had on site

Staff are very helpful and friendly!!

The staff were very helpful and even with language barrier they were the best part of our stay. The people attending to rooms need to be more proactive. We literally had to ask for our room to be cleaned and fridge restocked. They provided coffee machine and cups in the room but no coffee.