Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

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Took over 15 minutes for a member of staff to appear to let us into reception, leaving us standing outside at 10pm at night. WiFi didn’t work as they had trouble with connecting it to Apple devices so the reception desk had to call a number and spend 20 minutes to connect a phone to it. The room was ok, shower curtain was mouldy at the bottom and you’re given a tiny bottle of shampoo and a small bar of soap. Definitely not worth the high price they charge, thankfully we only stayed for two nights.

Bathtub was disgustingly dirty, with a leaking faucet… towels were dirty, neither the WiFi, or the TV worked properly, the toilet did not flush & properly retain water in the tank… the “breakfast” was deplorable. The elevators did not work… we were told we were getting a discount for our troubles, but I was still charged full price. The entire property smelt like marijuana… the side of the fridge was covered in food… the 2 double beds were actual double beds & were entirely too small for our family. The ONLY positive from this room was the location… it’s close to the cruise port.

The shower was broken and the free breakfast wasn't good.

We stayed at this Extended Stay for one night before departing on our cruise and had originally booked another stay for when we returned. After seeing the condition of the property, we immediately canceled our return reservation. The hotel was absolutely disgusting, it was filthy, there was an unpleasant odor throughout the property, and it felt unclean from the moment we walked in. My husband is a 22-year Army combat veteran who has slept in every kind of environment imaginable during his military career, and even he was extremely uncomfortable with the conditions. He honestly felt like we were going to leave with some kind of illness or infestation from staying there. The only bright spot during our experience was Yazmin. She was kind, professional, and helpful despite the condition of the property. Unfortunately, excellent customer service from one employee could not make up for the overall state of the hotel. We would not stay here again and cannot recommend this property to others.

Brandon and Crystal were very nice and helpful.

absolutely disgusting. our matress cover was yellow and had clear blood splatters on them. the shower in our first room didnt have a shower head and the room we got moved into didnt have hot water. we saw a total of 8 cockroches in second room. our room keys didnt work over 75% of the time and both elevators were out at one point where we were on the 3rd floor so had to walk 4 flights of steps up and down and had to do that multiple times to solve our room key issue. the "free breakfast"was apple juice, coffee and muffins. the mattress cover having obvious bodily fluids on them was traumatizing.

It serves our purpose.we have 1day pre cruise,my partner likes to cook her own meals!

Don’t expect this hotel to be similar to other extended stay hotels. It’s a 2-star. Adequate at best. Shabby, smells bad, poorly lit hallways, fur $100 very over priced. Weren’t even enough coffee cups for the cash and carry breakfast and the desk clerk couldn’t care less about this. Luggage cart broken, no plants!

From the moment we arrived we were welcomed by Yazlin who allowed us to check in a few hours early. She was very knowledgeable about the property and explained everything thoroughly. Every staff member I spoke to were helpful and were very pleasant. This extended stay hotel has everything you could want withing walking distance and they keep the place very clean. The coffee was hot and fresh each morning. The breakfast options were nice. Plenty of parking. The bed was comfortable. We will stay here again

Sheets were dirty, shower handle broken, not that clean. Won’t stay again