Motel 6 Newport, RI

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This was they filthiest place I have ever stepped into. Floors, bathrooms and common areas were dirty and smelled. Our room had holes in the walls, the door did not shut properly posing a safety concern, there was no toilet paper, only one towel which was more like a 25 year old rag and the bathroom floor was disgusting and had a dead worm on it. The door was open to their laundry room and it was also filthy making me question the bedding. Do not go by the pictures on their website!! They do not depict what's this property is portraying. We decided to check out as there was too much to overlook. Apparently there is a sign that says if you check out after 15 minutes, you will not get a refund. That says it all!! By the time we unloaded the car and made the decision it was 25 minutes. Motel 6 is denning the dirty room and said they could not refund me. Even after showing them the pictures we took of the disgusting conditions they still would not refund my card. That speaks volumes about Motel6/Oravel Stays! I would avoid this property and any other property they run if this is how they treat customers.

I arrived to a dirty room and a door that had trouble closing. When I asked to be moved, I was told the hotel was full and that my only option was a refund, so I had no choice but to stay. A very kind cleaning woman helped with a quick clean and sheet change, and she was truly the saving grace of the experience. Unfortunately, the door had to be forced and slammed shut every time. The halls smell like smoke, the front desk workers are rude and annoyed, and the grounds were dirty. Overall, it was a place to sleep, but it was outrageously priced for what you get.

Front desk and staff were all very nice! Air conditioning worked great too and parking was easy. However, cleanliness and upkeep of overall property was poor. Our room was supposedly non-smoking but the smell was pungent upon walking in so much so it made its way onto all of our clothes in our suitcase :) We hosted a variety of bugs throughout our one night stay. Mold on the ceiling, trash and crumbs from previous guests, and very thin walls. It should be illegal to pay the amount that we did for this room. I digress.

Room was dirty and shower was stained. Very thin blankets and could feel the springs in the mattress. Walls were very thin and could hear everything. Staff were lighting off fireworks in the parking lot late at night and the noise was so intense I thought at one point someone was trying to get into our room. The check in host was lovely.

It was a *hi*hole and we refused to stay there. I am in dispute trying to get a full refund. I cannot believe that you have this as a hotel option on your site. I will be filing a complaint with the Better Business Bureau of Rhode Island because they are running a scam.

The TV got two sports channels and several news channels, golf and an old NFL game from last season and CNN and Fox News. Morning else. There was no water pressure for a shower and I mean no water pressure. The bathroom door was a complete mess, under repair, but not finished, and there was just one towel in the room. No shampoo. No one answers the phone when you call the front desk. Last year it was a good review, this year it is pathetic.

We did not stay. We saw a sign that gave us 15 minutes to get $ back. Still waiting on that. Filthy carpets. Sign that read “human trafficking prohibited” and “you have 15 to decide if you want to stay” Bed room had no tables, no chairs, no comforter. The bed was damp. No toilet paper in bathroom. One towel that was dirty. Guy at front desk was nice and helpful. Afford another room. We left. Said I’d have $ back in 3-5 days. It’s obvious to me that this place is a homeless shelter in the winter maybe. Screens ripped on windows. I was very surprised. The picture that are on Expedia are NOT the hotel we booked. We will never stay at a Motel 6 ever again so don’t leave the light on.

At arrival it looked old run down and dirty. Entering you were hit with a stench of stale smoke. A guest/resident (?) was in lobby yelling at her child. Staff had no identifiable Motel 6 clothing. The room booked was said to have a microwave and fridge. It did not. When asked about such amenities I was brushed off. The bathroom had one towel, and when asked for more, it was quite bothersome to the front desk, who also does not answer the phone. The floor was stained. The bed sounded like a doctors office exam table. The pillows cases were dirty. Animals were allowed and all you heard was a vicious constant bark(security?) It was more of a residence shelter for the less fortunate. Checked out next morning. This doesn’t deserve one star.

This place was absolutely horrendous. I don't know who checks this place, but, they shouldn't be a listing on Hotels. I can't believe this place actually is allowed to operate by the local licensing authority. The place is filthy. Doors are always propped open &/or broken. Smells like the halls haven't been cleaned in years. I fully understand this is a Motel 6. It's not synonymous with high quality or convenience. No refrigerator, microwave or functioning t.v. Surprisingly, only saw 1 bug. Chose this place only because they are dog friendly. I've stayed in several Motel 6s before, but, none had this level of filth or lack of convenience. The staff couldn't have cared less. Do yourself a favor and stay anywhere else.

I guess you’ll get what you pay for however, the smell of smoke is disgusting. The outside of the property is disgusting. I got home and emptied my clothes. All of my clothes stunk like the hotel. The towels are terrible. It really just needs to be clean. I was really really disappointed.