Honjin Hiranoya Kachoan

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We enjoyed our three nights stay. It is right in the center of the old town, you can walk everywhere. The staff in the hotel are super nice and helpful. We have three mornings Japanese breakfast, amazing experience!

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Wonderful staff!!! Great location…right near the Old Town. And the food was delicious!

Impecable rooms and service.

We stayed at Honjin Hiranoya Kachoan for a very special occasion, and I cannot overstate how exceptional the entire team was. From the earliest planning stages through the night of our stay, every member of the staff, especially Mr. Kawamura from the reservation office, was deeply involved, genuinely excited, and incredibly thoughtful in helping coordinate my marriage proposal. They kept everything a complete secret from my partner (it was a surprise proposal), worked discreetly behind the scenes, and paid close attention to even the smallest details so the moment felt natural, personal, and entirely “us.” What stood out most was how invested the staff were - this did not feel like a standard celebration package or a routine request. The team treated it as something truly special, tailoring the experience to us with warmth, care, and sincere enthusiasm. Their coordination, timing, and sensitivity were flawless, and they made the entire experience feel bespoke rather than scripted. Beyond the proposal itself, the ryokan is beautiful, the rooms are elegant and comfortable, and the kaiseki dinner was outstanding. Every interaction reflected genuine hospitality and pride in what they do. This is a place where people truly care. We will remember this stay, and the kindness of the staff, for the rest of our lives. I cannot recommend Honjin Hiranoya Kachoan highly enough.

A hidden gem! From the train station to check out is VIP treatment. I loved every minute and if I return to Takayama I'm booking again!

Excellent service and we enjoyed the different style of meals. It’s super close to walking to everything that we wanted to see and eat.

The staff went above and beyond our whole stay. The food was amazing

Very nice

This property is good. The hotel is old but the staff is family owned and they take great care of you. The facilities are acceptable for the town but the service and staff make up for it. I would recommend it just letting people know if not new. It is clean, well located and comfortable.