Holiday Inn Express London-Watford Junction by IHG

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Very loud door outside our room - kept banging and vibrating the room every time someone walked through. Main guy on reception was poor. Won’t be staying here again

It’s quite run down needs a good decorating inside and out the homeless people outside needs sorting as I would say with rubbish etc might course rats

The location was perfect for activities between London and Milton Keynes!

Clean room Excellent shower Good breakfast Brilliant location for train station and night bus to Harry Potter tour

I appreciated the comfy beds and shower, location and breakfast. They had some gluten free options, not many, but still I really appreciated the attention to allergies. Great stay!

As per our previous trip the staff here are brilliant. Service and check in was smooth efficient and friendly. The room was lovely. The hotel was extremely clean. You cannot beat the location if you are taking the shuttle to The Warner Bros Experience. Last time i stayed i gave the hotel five stars and made reference to dinner at the hotel mentioning good service and piping hot food. Sadly, i feel that my meal had deteriorated in quality from very nice fish in crispy batter to cheaper quality bulk buy tasteless fish in batter that was hardly evident. I suppose that in this climate it is a cost cutting measure. My chips were luke warm and the peas stone cold. Last year my grand daughter loved her meal of macaroni cheese with large crispy onion rings. Plenty of batter and lovely juicy onions. This year what arrived was a bowl of small rings of outer coating again only luke warm with no visible sign of onion present. Again it seemed a cost cutting measure purchasing a cheaper brand. Once cooked the onion shrivelled up to nothing. To be fair the staff addressed these issues immediately to our satisfaction. Im also assuming that the cheaper products were not a decision made by this hotel alone but the entire chain. My advice. Stay in the lovely hotel, but go out to eat elsewhere.

Room and corridors need to be cleaned better. Also useful to know just how close Watford junction train station is, convenient but very noisy at night. Air con only works if there’s a room keycard in the slot in the room, so all for an extra or you’ll come back to a boiling room.

The inside of the building was nice and clean. Great breakfast and friendly staff. The outside was a bit sketchy and had some rundown areas around the hotel and parking lot. Other than that it was a fine stay.

Good breakfast. Good service.

Fantastic staff at reception on all shifts,doing over expectations. The housekeeper on level 4 very considerate and wanting to help. Now the reason it gets 4 not 5. For the 1st time the cooked breakfast swas exactly the same for the 3 mornings: scrambled eggs, same sausages,had brown,tomatoes, bacon. Other have stopped the eggs for fried or omelette and mushrooms or tomatoes. Individual yogurts, boiled eggs and milk in a fridge. I have mentioned this to the morning Receptionist when I left.