Campanile PRIME Krakow Old Town

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The beds were clean and comfortable. Basic budget hotel which was conveniently located, close to the train station, Old Town, and other public transport. The hallways had an off-putting smell, but maybe due to the pet-friendly aspect of the property. We stayed during the extreme heatwave (100°) and the AC struggled to keep the room cool, but the plug-in fan helped to keep it manageable. The tub/shower was difficult to get in and out of (even for our 30-something family member who commented about it) no grab handles at all. Probably would not choose this place again, but considering the price, the expectations were not high.

Great Location, well pleased. Will be coming back for sure.

Excellent location for getting around Krakow. Hotel was clean and staff were friendly. Breakfast was fine.

All good. Modern mid-range hotel on quiet street on edge of Old Town next to Planty green belt. Very convenient for sightseeing and restaurants. Reasonably priced. Good breakfast buffet for extra charge.

Surprisingly modern hotel, USB-C socket at the bed, water fountains throughout, excellent breakfast.

Great location!

Clean room, air conditioning and excellent location!

Great edge of Old Town hotel. Clean, modern and spacious with generous buffet breakfast

Everything was great standard start to finish and would stay here again without hesitation

I had to change the room two times because of the AC. In the first room the AC didn’t work at all. In the second room it kind of worked but water started dripping out of the AC in the middle of the night, so the floor was all wet in the morning. In the third room the AC worked but I couldn’t change the temperature or turned it off, so it worked the whole night with uncomfortable noise. I didn’t even bother to tell them about the problem in the last room because I didn’t want to move to another and I thought another room would have another problem. Also when I mentioned the problem to the receptionist she responded in a belittling tone like I didn’t know how to turn on the AC or that it wasn’t a big deal. One of them told me that her house was hot too, probably meaning that I shouldn’t complain about the AC! The only positive thing about this hotel is the location. For the price I paid I could have stayed in a much better hotel. I don’t recommend this hotel and I would never stay there again.