Eastern and Oriental Hotel

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The E&O is Georgetown's premier hotel. It offers travellers an elegant experience from a bygone era of travel. The suite in the victory annex was gorgeous and opened onto an ocean view with beautiful breezes. The breakfast and food were fantastic. The heritage pool is warmer and worth the walk into the older building. The only complaint concerns the mini fridge in the room, which was burned out and kept what would have been lovely cold drinks at a not-so-cold 36C. I reported the matter, and the electrician attended. There was the obligatory shrugging of the shoulders and the very nicely mumbled 'so sorry, no spare fridge' excuse given. Still, it is Malaysia, and you have to expect that. The place kind of works, but in a duct tape and held together with rope kind of way. This was consistent with the electrical wiring in the room, where I had to flick two or three switches to get the bathroom light over the bathroom mirror working. All part of the charm to be honest, as they say in Latin America, mañana (tomorrow). If you want a Singapore exprience, where everything works perfectly, then stay on the airplane for another 90 minutes down to Changi Airport at the other end of the Malacca Straits. I have to complement the General Manager Alison Fraser and her staff, they provide a great experience. I commend you to the E&O and would return without hesitation.

Great location , helpful staff Clean rooms

Wonderful stay!!

Must stay in the old section of the E&O, so you can use their facilities

The staff was wonderful and so accommodating! We really enjoyed the complimentary breakfast buffet and the infinity pool!

The hotel is clean, good location and helpful staffs. Particularly the staffs in the breakfast area and cleaning room.

Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was quiet and well maintained with comfortable sun loungers and iced water on offer. Breakfast was a gentle start to the day, no mobile phone conversations allowed which was fab as some people just talk so loudly and interrupt the ambience. Lovely coffee. Attentive staff. Exemplary. A great hotel.

Breakfast buffet is excellent

There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff

Beautiful hotel,clean spotless rooms,everything you need at breakfast and a great location. Our 3rd visit to the hotel and certainly won't be the last.