Longfellow Hotel

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Such a cute hotel! Staff was super helpful and friendly

I telephoned the desk twice and got voice mail saying the office was closed after 5:00. The room was small and felt cramped because of the designer's touch of a massive dark blue lounge/sofa/chair which was only good for taking up space and putting clothes on. The TV was centered on the bed, so if one found a seat in the "sitting section" you had a bad angle to look at the screen. The room key to save our planet needed both hands to open the door. The paper products were harsh wherever used. The people at reception desperately need training as well as the door man who forgot that it was his job to open the door for me. As we were leaving for the day, I notified the front desk that we would be returning in late afternoon. When we returned at 4:30, there were three carts in the hall with worker bees chatting away in an unknown language outside our door. When we entered our room we found that it had not been cleaned. We then had to sit in Henry's Room while they cleaned our room. I asked to speak with the manager on three separate occasions and was told he wasn't there. The one shining star was Nolan. He should be made Manager. We have traveled all over the world for many, many years. This is the first time I have been so disappointed that I feel it necessary to express my discontent in our accommodations.

The staff was excellent. The rooms were a little tight. The area around the hotel seemed a little sketchy but it was safe.

This is an absolutely fabulous gem of a hotel. We were only there one night, but everything was superb. The room was lovely with a beautiful view (a bay view room). The shower was a highlight. The staff was very friendly and helpful. The best amenity was the town car available to shuttle us around downtown. Looking forward to staying longer next time!

Clean, comfortable rooms. Hotel does have a few food options near by but car service was wonderful as it’s not near most of the restaurants & shops. Overall great hotel!

Clean, lovely, and well-located.

Beautiful hotel! I loved the design of the lobby and rooms. Everything is thoughtfully planned and inviting. Staff is friendly and the room was lovely and clean with a very comfortable bed. Despite being on a fairly busy street, it was silent. I loved the selection of teas in room and the evening turn down service. It’s about a 20 minute walk to Old Port, but there are great cafes and restaurants much closer. Would definitely stay again!

Lovely property. Upscale without being stuffy. Great food and drinks and lovely ambiance at the bar. Beautiful room if a little small. Great amenities and amazing location. Totally recommend

Everything was great!

Super friendly staff. House car for local trips was nice touch, Food and drink also excellent.