Quest Plus Conference Center, Manila

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My wife and I booked one night at the Quest in Alabang. My wife had an appointment at the nearby Asian Hospital early the next morning. We arrived to check in at about 4pm. The young man who helped us said our room was not ready. We said OK and waited about 30 minutes while the young man made phone calls. Eventually, the young man disappeared. Then we asked a young lady at the reception desk to help us check in. She helped us and had a room for us, although she warned that sometimes there is no hot water and that the water from the taps may be dirty...! We were too tired to leave and find another hotel, so we took our key and went up to the room. When we went to the room, we found the door ajar, the water in the bathroom sink running, and the sink coated with black, dirt-like debris. We were too tired at this point to complain, so we just turned the water off and started to settle in. The debris was crusted in the sink; we had to just leave it there. The internet codes we were given did not work and we badly needed to get online. We went back downstairs to the concierge, but he also could not make our codes work. He used his own login credentials to attach our phones to a different WIFI network. The place wasn't all bad. The beds were comfortable and clean. Except for the bathroom sink, the bathroom was clean. The parking was free and convenient. But I'm sure there are better places to stay in Alabang. We will not stay at this place again.

Nice hotel but not quite 5 star, maybe 4 1/2. Shower water not hot. Buffet was small and coffee barely warm. Good location can easily walk to the mall. Lobby very nice. Rooms clean.

The room and Staff were great

I enjoyed my stay at this hotel and will definitely return on my next visit

Great staff. Clean room and close to shops.

While some equipment were aged, hotel room and equipments in the room were kept clean. However, the bathroom of the public area such as ground level and leobby were not kept clean. Most likely some of the customers not using properly, but I didn’t like it.

Have been staying with Crimson for many years and now changed to Quest Plus. Everything remains as good but always room for improvement. Staffs at Executive Lounge are well trained.

It's been 46 years since I visited the Philippines! I enjoyed my stay at Quest Hotel. The staff are very friendly and they're always there for me whenever I need their assistance. I can't forget their beautiful smile that made me feel at home. I definitely recommend this hotel! They are the best for me! Thank you so much for giving such a good experience during my stay.

Staff was so amazing.They will always greet you with a smile.

Clean room , staffs and shops nearby