Hotel Shiki

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Poor cleanliness in the room !!

Room 2 condition was not so good and it’s out of expectation

Confirmation number given to me and given to hotel is different. Pass my passport to the hotel staff but he did not bother to check the bookings against my name and he could not find the booking which is in front of him on the reception desk. Delayed my check in for almost 1-hour.

Room is big anf comfortable staff are very manners and will recommend friends to stay this hotel

The hotel room is spacious, bed was comfy, lots of eateries around and friendly house keeping staf. In fact felt the housekeeping staff is much more helpful and friendlier than the front desk reception staff. Specifically called the hotel on 7.3 (a day before) to request a king or queen bed instead of 2 single beds and was confirmed by the staff on duty that it is done. Upon my check in in 8.3.18 evening, I was told that my request was not updated in their system. No apology from the staff on duty that evening. Just a irritated and annoyed looked when i aaked if any king size bed room is available. She blamed the staff who answered my call had overlooked it and that they are fully booked. To resolve my issue, she just called housekeeping staff to put the 2 beds together. When I came up to my room, the housekeeping staff smile and told said sorry for the inconvenience. Then he switched on the aircon and left. Front desk staff gave me a bad first impression of the hotel.

There's a Jacuzzi tub in the room, quite amazed with it. Room is clean, location is quiet. It's best to drive as its abit far from the main tourist area. Only major issue is that the wifi is really bad. It's either not loading or that extremely long to load.

For the price paid, it is worth it. Will definitely be back

Good location with many eateries, hence convenient. Generally happy with the room except for a smoky smell though it was a non-smoking room. Or was it the air freshener?

1st time there. Stayed for 3 days. Using own vehicle to move around will be better. Parking area is ample. Quiet and peaceful area except for some traffic sound. Reasonable price hotel.

Clean well kempt. Comfortable to rest