Golden Sea Hotel & Casino

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel has CLOSED DOWN. hotels.com did not inform me and they did not respond to my email and request for a phone call and refund.

There is no swimming pool which is a same some people moved to other hotels for that reason

Hotel staff not able to understand basic request in English, like 'I need ice', ' ice cubes'. Concierge not able to assist or provide information on nearby location or help communicate with local on travel needs. Many times, i came back and found my room door left ajar with no cleaner inside. No wonder they cited they are not responsible for any lost of valuables. When I left my passport at the counter for the safekeeping, they merely put it at a drawer, instead of putting it at a safe-deposit box at the reception. It's a pain to travel from hotel to other beaches or to downtown. The local tuk-tuk or motor-guy simply ripe-off tourists dollars like charging 4-5 USD when it should be like 2 USD. This is after I spoke to expats who stayed at sihaknoville for some times. Staying near downtown could cost 1-2 USD to get around, saves your the transport cost haggling pain.

had room servce once and was not satisfied ... long wait, cold food. Pool bar has limited hours. Hotel staff friendly. Located over a block from the beach, not far. Very few bars, restaurants within easy walking distance.

The hotel was very comfortable and clean. The staff went out of their way to help you out. however the location for me was a bit of a let down. I am a younger person and was looking for more of the party lifestyle but this hotel isn't located well for that. it cost $5 each way in a tuk tuk to get to serendipity beach. overall however my stay was pleasant and I will recommend it to anybody wanting a peaceful relaxing stay.

It was the worst hotel I have stayed in for years and will not return even if it is the only hotel NOT RECOMMENDED

Nice hotel but too far out of town

This hotel is secluded away from the main centre of Sihanoukville but this will be better for people who want to avoid busy town centres. As we visited in low season, it was extremely empty. Despite this, the pool is very enjoyable and the service, sometimes slow from staff who do not speak English, is ok. The massage place within the hotel is extremely cheap and handy and the gym, although basic, offers a sauna to relax further. Breakfast buffet was not working as too few residents. Within short walking distance to the beach. Good value for money.

It is a quite nice hotel but it is too far from everything, you have to walk to the beach and there is nothing around, I think it is over priced for the area where it is located. Maybe the Hotel should provide a lot more for guests. I must say the staff was very nice, I really like the hotel, the service is very good, I can't complain about it. I just didn't like the location

Poor location. Ants all over breakfast table. breakfast cold not nice. I would not recommend this hotel to any one we stayed 1 night then found another hotel at serendipity beach