The Charm Hotel - Old City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very convenient loction. Easy access to tram and bus. Free luggage storage for customers, even when traveling out of Istanbul. Clean hotel and friendly employees. Free breakfast.

Good bathroom, small bedroom, insufficient lighting in bedroom. Breakfast adequate. Reception and breakfast room staff helpful. Some noise from club opposite.

To sum it up in a few words as I don’t have enough characters to write a whole review, it is an unmaintained, shoddy, unpleasant hotel situated in an extremely busy, loud and dirty street and I was very disappointed and immediately regretted booking this hotel. I definitely would NOT book again or recommend to family/friends. There are far better hotels in many other areas.

Pros: The room is very clean. The receptionist is pleasant and fluent in English. Negatives: Very strong sewer smell in the room. The hairdryer is not working. The refrigerator is very very small and does not work. Some of the towels were torn and old. The disco is adjacent to the hotel and the loud music continues until around five in the morning. There is no window in the room. إيجابيات: الغرفة نظيفة جدا. مسؤول الاستقبال لطيف التعامل يجيد اللغة الانجليزية. السلبيات: رائحة المجاري قوية جدا في الغرفة. السشوار لا يعمل. الثلاجة صغيره جدا جدا و لا تعمل. بعض المناشف ممزقة و قديمة. الديسكو ملاصق للفندق و أصوات الموسيقى الصاخبة تستمر لحوالي الخامسة صباحا. لا يوجد نافذة للغرفة.

The hotel is charming, just like the name. We stayed for only one night. The room was much smaller than we expected but we didn’t mind because we just needed a place to sleep. The bathroom was very nice- great water pressure and temps for the shower. The breakfast was seemingly average/comparable to other complimentary breakfasts.

The Hotel itself is great and we loved the room and the service. Our room was facing out towards the street above the reception and therefore our biggest issue was noise. I would ask if possible for a room facing out in a different direction. Nothing the hotel can really do about this, but it’s something to be mindful of! Would recommend nevertheless.

Everything it was fine!

Unfortunately l didn’t enjoy my stay here. The first night, the hot water was not working. They fixed it in the morning. But then, the air conditioner was not working. Internet connection was bad. I wasn’t even able to talk to my family using WhatsApp. Breakfast was ok but not great. I think the quality of certain food items need improvement. Overall the staff are nice and they try to help. But they couldn’t easily solve my problems. The area is not great. But it’s close to Sultanahmet and more affordable than the hotels in that area. The hotel is actually nice. The furniture is good, the bathrooms are good. The breakfast is decent. But some basic things need to be better. One last thing that disturbed me was that the corridors smell like cigarettes. When l asked about it, they said it was coming from outside but it was always smelling like that and l didn’t enjoy it. In brief, it is a good hotel that needs to improve its facilities and service quality.

The charm is in a good location, breakfast was fresh & tasty. Staff were excellent & room was clean. Overall a great stay.

My staff at the Charm Hotel was peaceful and good balue for money. I love all the chaps working there, polite, respectful, and diligent. Always smiling carrying out their duties. And also very handsome guys. Jokthan ,manager, very understanding.