La Clef des Chateaux

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Disappointing breakfast, not much choice and a bit chaotic

Wonderful hotel, the staff was very accommodating when we arrived on bicycles in the middle of a rain storm!

Room was terrific, rented bikes and rode 15 minutes to Chambord, excellent Veal and escargot and every food item is local!

Well pleased with room - booked standard double but given family room with terrace: Very comfortable, spacious and quiet on rooftop area. Pool was really lovely. So convenient for Chateau de Chambord. Didn't have breakfast here, but had a very good evening meal. Best to reserve table for evening meal directly. I had booked online using emailed survey from hotel which asked if I had any requests, but despite confirmation, they could not actually give me a table in the restaurant at the time I had requested, as it was very busy.

A lovely stay with lots of fun in the pool. Some of the staff were excellent, others less friendly. The family room we had was pretty compact and ours was quite noisy from the kitchen/staff area

La experiencia fue bastante mala. Al llegar al hotel no recibimos ni siquiera unas palabras de bienvenida. Nos dejaron esperando como 10 minutos y después nos dieron la llave y no nos explicaron ni dónde estaba la habitación. Tuvimos que pasar con las maletas por medio de un camino lleno de piedras porque no nos dijeron que había una escalera dentro del hotel para poder subir, sí el hotel no tenía elevador. Cuando fuimos a comer al restaurante en la noche vimos todas las cestas de pan llenas de moscas. Después comenzó una tormenta y entró agua al restaurante. También se fue la corriente y nos dijeron que no podían darnos nada de comer. Después cuando vino la corriente lo único que nos iban a dar era ensalada y unos quesos. La mesera nos trató bien mal. Al otro día cuando nos pusieron las toallas, estaban con un olor insoportable y manchadas. Tampoco hicieron las camas. Estas también tenían unas sábanas que daban bastante calor. El aire no estaba muy bueno tampoco. La verdad este ha sido el peor hotel que hemos visitado.

Lovely place, clean and tidy and the evening meal was fabulous.

Close and convenient to Chambord castle. Dinner was excellent at the hotel.

Excellent stay. Just missing an elevator.

The room was on 3rd floor and steps were so mallow , less than my shoe , no lift, I would not stay if I knew.