Negrecoste Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location right on the Cours Mirabeau. Hotel was clean and charming. Rooms were a nice size. Would stay there again.

Great locations, amenities and service.

The hotel is in a great location and the staff are very friendly and welcoming. The rooms are spacious, clean, and in good condition with a fairly modern feel. Breakfast was excellent and definitely one of the highlights. The only reason I didn’t give 5 stars is the parking situation. The nearest public parking is a bit of a hassle, and the hotel’s private parking is very limited. Also, while the rooms are comfortable, they feel a bit generic and could use a bit more character. Overall, it’s a very good hotel and I would stay here again.

The elevator😉

Accueil bienveillant, très belle chambre avec des petits cadeaux d'accueil, belle décoration, ambiance cocooning

Everyone was willing to help with anything asked, fresh towels, taxi, etc.

Amazing stay! The staff was amazing and the location was perfect. We only stayed one night and this location right on Cours Mirabeau was a great way to go! We also did a 45 minute massage in the spa which was amazing!!

Très bien situé , confort excellent. Je recommande

I have rarely been so disappointed in a hotel, considering how much I was paying. I paid less for a 5-star hotel in central Berlin than I did for this 4-star hotel, and the "chambre prestige triple" was not noticeably bigger than any standard double room. The standard breakfast was 12 euro each for tartines with butter and jam, a pastry, and a single hot drink, which we took every day of our stay under the impresssion that this was included in our room rate (as I had selected "with breakfast" when booking the room) - it was of course charged as an extra item (8 in total) on our final bill. My friends who were staying at Le Mozart, slightly further out of town, a 3-star hotel, reported getting a continental breakfast buffet which I believe was included in their room rate. The room's toilet had a flush control which leaked water slightly, and a door which appeared to have been damaged in the past. On first getting into our room we found it was uncomfortably warm (it had been sunny weather that day) despite there being an air conditioning unit. We set the control but this unit did not come on. We raised this immediately with reception, who sent a man up to investigate. He reported back to us that as far as he could see it all seemed to be working, which we accepted. After returning to our room, nothing had changed, so I climbed up on the room's only chair (I am 69) and pressed a reset button on the unit, whereupon it sprang into life! A guest shouldn't need to fix things.

The hotel is excellently situated in the heart of Aix. We were lucky to be there when the Saturday market was on and it was easy to walk out of the hotel straight into the markets. Room was clean but feel the cushion and foot blanket on the bed need replacing they are very worn. Our view was just overlooking other building so not a great aspect but it was quiet. The lift only takes two people and is used for service too. But if was never too crowded. Bed comfortable and modern shower room. Breakfast in the morning was slow service and I had to keep asking for lemon slices with my tea (in the end I got some myself at the bar). This should be much better and more attentive. We went to a Boulangerie one morning and the croissant snd tea with lemon came almost immediately and that’s just a shop.