Hilton Garden Inn Shangri-La

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

前台職員很主動，很積極配合安排入住！

Room external environmt is noisy. Next to army cadet training. At 7am, heard marching as well as 8pm. Worst was no aircond provided, need to open window & noise come in.

The little window you open does not cool down the room. The ventilation in the room is very stuffy

Very nice hotel and good service.

The interior design of the hotel was very distinctive of the local tribal culture. Room was clean and the morning buffet breakfast was very sumptuous with the taste catered towards international travellers. The hotel was also near local eateries for travellers to explore local delicacies.

Struttura piacevole e ben arredata. Purtroppo il personale non è in grado di mandare avanti in maniera appena accettabile l albergo. Nessuno parla inglese tranne una sola impiegata presente solo la mattina. Appena arrivati sotto una pioggia torrenziale il taxi non è potuto entrare davanti l albergo perché l area di transito era ostruita dalle auto dei clienti cinesi e non sono venuti ad aiutarci con i bagagli e ci siamo letteralmente bagnati. Il ristorante è molto scadente il personale non parla inglese. La struttura è invasa da esclusivamente da famiglie cinesi urlanti e il personale non fa nulla per far rispettare la quiete dei clienti. Da evitare purtroppo

This is a type of hotel you should not anything special from. No in-room dining after 9pm. The breakfast selection was relatively poor, and it was very cold in the breakfast room (don't forget your coat!).

Room Clean and big enough for couple We have 2 rooms - and locate just beside each others (excellent) 1 double and another one twin - as our request

A new, clean and comfortable hotel with spacious rooms and bathroom. The location is great with eateries, pharmacies, convenience stores a street away. Walking time to Old town is around 25 mins. The buffet dinner at the hotel is great. We paid RMB78 for a hot pot buffet dinner during our stay, excellent value!

Way too cold in the common areas, particularly the restaurant where all the staff and guests wear winter coats inside. Better written information on the restaurant etc would be appreciated by English speakers.