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Guests and rooms

2 adults, 1 room

Ambassador at Grand Velas All Inclusive

Carretera Cancun Tulum Km. 62(Municipio de Solidaridad)See map
Top reasons for booking
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A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Family-friendly
Kid-friendly facilities
Shuttle service
Great view
Popular facilities
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Free kid's club
Bar
Restaurant
Free WiFi
Fitness center
Free fitness center
4.5/5Fantastic
32 reviews
Exploring the area
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Overview

Ambassador at Grand Velas All Inclusive

Rooms:195
Floors:4
Star rating:

A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.

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Exploring the area

Attractions

El Camaleón Mayakoba Golf Course

1.8km
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Facilities & services

Popular facilities
Free kid's club
Bar
Restaurant
Free WiFi
Fitness center
Free fitness center
General
Buggy service (additional charge)
Free shuttle service
Parking
Designated smoking area
Childcare services (additional charge)
Free childcare services
Gift shop
Shop
Elevator
Hair/beauty salon
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time:3:00 PM - anytime

Latest check-out time:12:00 PM

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Early check-in is available for a fee (subject to availability)

Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

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