Memmo Alfama - Design Hotels

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Fantastic! The only rooftop patio in Alfama! Pool a bit small, but a great place to cool off and amazing views! Location great for exploring!

Great staff!

Pros: Excellent and helpful staff, always willing to help out with anything and any questions. 24 hour desk, so staff always there to help at any time. Clean hotel, well maintained and a wonderful terrace and pool, with lovely views of the town and river, although cruise ships were often moored to obscure some of the view of the river. Nice and strong shower in the room, always with hot water. Bed was comfortable with lots of lovely pillows. Cons: Breakfast was a bit hit or miss. It was more style over substance. Limited amounts of the choices on offer. One kettle between all the guests, which was not topped up very frequently. Also, on a couple of occasions, they ran out of spoons and all the guests had to wait quite a long time for them to be replaced. The fruit also ran out frequently as well. These issues were not down to getting to breakfast late either, we had breakfasts at varying times. Often there was only one member of staff at breakfast, who would frequently disappear into the kitchen for long periods. The sink tap in the room would reduce to a trickle if you wanted hot water, this was quite surprising in a 4-star hotel. Be aware that the hotel is at the end of a dead-end cobbled road and not all taxi drivers will drive down there.

This must be up there as one of the best hotels I’ve ever stayed in. Location is second to none. Staff were exemplary- nothing was too much trouble for them and the service was amazing. All very friendly and helpful. An oasis in the best area of Lisbon. I loved the fact that they had nothing plastic. Everything was reusable and environmentally friendly. Can’t recommend enough.

Great location, roof top patio, room and people

great experience, beautiful rooftop - the only one in Alfama!

Great boutique hotel in a beautiful location

The staff was most kind and attentive

Nice hotel with the huge exception that our room’s windows view were 90% blocked by the roof mansard, so we got some light, but absolutely no view whatsoever. I asked to change rooms immediately after seeing room and they indicated they did not have another available. My issue is that with my room selection made through your website was made with no indication of this result of no view and anyone who selects a room should get a discount for this particular room. Very unhappy.

The nicest most professional and efficient staff. Everything was run like a dream. Very boutique Hotel feeling. One of the only if only rooftop sexy restaurant bars in the city.