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2 adults, 1 room

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The Palm at Playa

8th Street between 5th and 10th AvenueSee map

kr 613per night

This is the cheapest price in 30 days, based on the rates on 9 Dec

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Bar
Free WiFi
24-hour front desk
Luggage storage
3.9/5Good 1K+ reviews
Exploring the area
Playa del Carmen Airport, 1.1km, About 2 mins from hotel by car
3D Museum of Wonders, 100m, About 2 mins from hotel by foot
Central Square, 300m, About 4 mins from hotel by foot
16
Deluxe Room, 1 Bedroom
2 beds

85.0 m²

9
Deluxe Room, 2 Bedrooms
Bed type arranged at check-in

120.0 m²

25
Palm Room
1 double bed or bigger

30 m²

13
Loft, 1 King Bed
2 beds

60.0 m²

9
Standard Room
1 double bed or bigger

25.0 m²

10
Suite
1 double bed or bigger

80.0 m²

Garden view

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Reviews

Read all reviews
3.9/5.0

Good

1K+ reviews
Location
0.0
Services offered
4.1
Cleanliness
3.8
Atmosphere & facilities
3.7
All
4.5+
3.0+
Nobel
Reviewed: 5 Aug 2026

3.0/5.0

Good
Great staff. Free Breakfast is just quick grab and go and not meals. The property could've been cleaner.
Irving
Reviewed: 5 Aug 2026

5.0/5.0

Fantastic
The service itself was great. The Deck and the Floor deck was not in the best shape. So they had it blocked off. There is no Jacuzzi. There’s just two small pools so that was kind of a disappointment but overall, the place is great breakfast. Not so much.
David
Reviewed: 17 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Best place to stay . We will always stay here
Gerardo
Reviewed: 10 Jul 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Creo que pueden mejorar por mucho el desayuno
Leandro
Reviewed: 7 Jul 2026

4.0/5.0

Great

Stayed with partner

Excelente
Luis
Reviewed: 21 Jun 2026

5.0/5.0

Fantastic
Great hotel , the staff is so kind and helpful
Facundo
Reviewed: 31 May 2026

2.0/5.0

Below average

Stayed with family

La verdad decepcionados, estuvimos en ese sitio 3 años atrás, nos dimos cuenta que han cambiado de dueños por lo tanto todo se ve terriblemente, poco ciudad, los empleados de allí no tienen la culpa de eso. El servicio, atención y amabilidad es un 5 estrellas, pero el resto muy muy malo. Este es un mensaje para la nueva administración o dueño de este sitio, que pena que tengan el hotel así, las cosas se rompen en pedazos, baños descuidados, humedad o moho por donde quiera. Me saco sombrero para las personas que trabajan allí y dan lo mejor con lo poco que tienen, mis respetos, gracias !
Ziba Safarkhah
Reviewed: 31 Mar 2026

3.0/5.0

Good

Stayed with kids

The breakfast was awful
Teres
Reviewed: 3 Mar 2026

3.0/5.0

Good

Solo stay

Good location, steps from the famed 5th Avenue. The suite I had was clean and spacious but lacked character, art. The only common space is the rooftop pool area and bar which is nice, friendly staff. But there was rarely anyone in the rooftop pool area. Bummer.
Kenneth
Reviewed: 1 Mar 2026

3.0/5.0

Good

Solo stay

I took photos of when I left and after I left and I definitely had my stuff gone through. I bought a lock the next day. My room was also smelly and half the lights were not working. They also wanted to charge me for having a friend visit a few hours

Overview

The Palm at Playa

Rooms:66
Floors:3
Star rating:

With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.

Description

With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.

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Exploring the area

Transport

Playa del Carmen Airport

Airports
1.1km

Attractions

3D Museum of Wonders

100m

Central Square

300m

Bahia Bay Cozumel

500m

Playa del Carmen Main Beach

600m

Plaza las Perlas

700m

Playa del Carmen Maritime Terminal

700m

Paseo del Carmen

700m

Quinta Avenida

900m
See map

Facilities & services

Popular facilities
Rooftop terrace
Bar
Free WiFi
24-hour front desk
Luggage storage
General
Designated smoking area
Garden
Business facilities
Banquet facilities
Reception services
Tourist info desk
Health & fitness
Outdoor swimming pool
Food & drink
Poolside bar
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 23:30

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for local cuisine breakfast: approximately MXN 400 to 450 for adults, and MXN 150 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

See all policies

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