Congress Hotel Mercure Nürnberg an der Messe

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent location, friedenly staff

Very convenient for the NCC but rooms were expensive. The hotel restaurant was good for breakfast but the buffet dinner offer was expensive compared to even restaurants in the old town and the quality wasn’t great.

Freezing in the room Zero amenities Unfriendly staff I asked for a still bottle of water, the answer was: sorry we don’t have

Room was acceptable and clean. The showers have a dumb design, and “clean only by request” is also dumb. This should really be asked or pointed out during the check-in. Also, try not to get a room next to the staircase, the fire-protection doors are very loud every time somebody enters your floor. Staff was super nice and competent

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

Hotel was clean. Parking can be difficult on weekends. Nice walkable areas around and shopping close by.

Nice hotel, great bar and restaurant with good food. Transport is required if staying here or else a good set of walking shoes as it’s a bit out of the way

Close enough to the Messe to walk, which is a huge plus. Room standards vary by floor though.

Close to Messe center for my trade show

I did not like that the bathroom was very very small.