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2 adults, 1 room

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The Hacienda at Krystal Grand Puerto Vallarta

Ave. de Las Garzas 136-1(Zona Hotelera Norte)See map

NZ$ 409.10per night

This is the cheapest price in 30 days, based on the rates on 1 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Bar
Coffee shop
Restaurant
Fitness center
Spa
3.9/5Good 1K+ reviews
Exploring the area
Licenciado Gustavo Díaz Ordaz International Airport, 3.7km, About 7 mins from hotel by car
Cruise Ship Pier, 400m, About 7 mins from hotel by foot
Montero Produce Market Palmar de Aramara Branch, 900m, About 15 mins from hotel by foot
4
Junior Suite Hacienda King Pool View
1 double bed or bigger

43.0 m²

8
Junior Suite Hacienda Terrace
1 double bed or bigger

43.0 m²

Pool view

8
Junior Suite Hacienda Swim Out
2 beds

43.0 m²

Pool view

8
Junior Suite Hacienda Double
2 beds

43.0 m²

Garden view

No pictures available yet
Junior Suite King Hacienda Garden View
1 double bed or bigger

43.0 m²

Garden view

8
Junior Suite Hacienda Pool View
2 beds

43.0 m²

Pool view

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Reviews

Read all reviews
3.9/5.0

Good

1K+ reviews
Location
0.0
Services offered
4.3
Cleanliness
4.1
Atmosphere & facilities
4.0
All
4.5+
3.0+
Juan
Reviewed: 19 Jul 2026

3.0/5.0

Good

Stayed with partner

Our stay over all was okay, however we were told that we had to pay for our room to get cleaned. It would get cleaned with out us having to ask and we didnt get charged. There was a lot of mis communication between employees none had the correct answer we werent allowed at the next sister hotel with no explanations as to why. The food was Okay nothing different from other resorts. Most of the staff was very friendly.
Jasmina
Reviewed: 19 Jul 2026

4.0/5.0

Great
Clean room close to shopping center
John
Reviewed: 24 Jun 2026

5.0/5.0

Fantastic

Solo stay

Melanie was very helpful with check in and making my reservations for me. Teresa, in the cafe, was wonderful. The food was excellent. The fish was always on point. I will want to come back next year.
Kevin
Reviewed: 30 May 2026

5.0/5.0

Fantastic

Stayed with family

The staff were excellent and willing to help and point you in the right direction. The food was delicious and the drinks and pool always inviting!
Matthias
Reviewed: 26 May 2026

5.0/5.0

Fantastic

Solo stay

Very friendly staff and easy stay.
Veronica Regina
Reviewed: 21 May 2026

3.0/5.0

Good
We reserved the room with the swim out pool. It was extremely convenient and relaxing. The pool areas were extremely quiet, so preferred staying at our pool or the beach. To access the beach you have to walk over to the sister hotel. There is plenty of mosquitos so don’t forget bug spray. The room itself was spacious. The bathroom did have an odor that was not pleasant and got stronger as the days went on. The door casing for the sliding doors was not properly sealed so our last day and 30 mosquito bites later we figured out why we kept getting so many mosquitoes in the room and the AC didn’t seem to work properly. Uber is less expensive than the taxis… take an uber
Emerita
Reviewed: 26 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

I loved everything had an amazing time! Would recommend to others. I have no complaints would visits again!!
Krystle
Reviewed: 23 Apr 2026

5.0/5.0

Fantastic

Stayed with friends

⭐️⭐️⭐️⭐️⭐️
CHARLENE
Reviewed: 19 Apr 2026

4.0/5.0

Great

Stayed with partner

Bar well stocked, pool was awesome, both of them. Staff was friendly.
Carol
Reviewed: 14 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Yes we enjoyed the pool very much! I love that it’s only 4 and a bit feet deep throughout. It was nice to be on the adult side for sure. We enjoyed the pillar pool as well, a bit quieter. Our room was clean with plenty of towels daily! Staff were very good and super friendly! The rooftop pool was also beautiful to watch the sunset! The hacienda side where we stayed is a little tired, but overall good! We will come back next year!

Overview

The Hacienda at Krystal Grand Puerto Vallarta

Rooms:192
Star rating:

With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.2 km) from Playa de los Muertos.

Description

With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.2 km) from Playa de los Muertos.

See all

Exploring the area

Transport

Licenciado Gustavo Díaz Ordaz International Airport

Airports
3.7km

Attractions

Cruise Ship Pier

400m

Montero Produce Market Palmar de Aramara Branch

900m

El Faro Lighthouse

2.0km
See map

Facilities & services

Popular facilities
Rooftop terrace
Bar
Coffee shop
Restaurant
Fitness center
Spa
General
Non-smoking throughout
Elevator
Valet parking (additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Health & fitness
Sauna
Outdoor swimming pool
Internet
WiFi (additional charge)
Accessibility
Wheelchair accessible
Food & drink
Poolside bar
Activities
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 23:30

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for in-room wired internet: MXN 190.00 per day (rates may vary)

Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)

Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

See all policies

Stays nearby

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City Plus Puerto Vallarta

1.6km from downtown,Puerto Vallarta
Swimming pool
Fitness
NZ$138.01
Incl. taxes & fees: NZ$155.95
1/5

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3.9/5
Good
1K+ reviews
1.7km from downtown,Puerto Vallarta
NZ$374.04
Incl. taxes & fees: NZ$374.04
1/5

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

4.2/5
Great
1K+ reviews
1.8km from downtown,Puerto Vallarta
NZ$307.19
Incl. taxes & fees: NZ$307.19
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