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Guests and rooms

2 adults, 1 room

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W Mexico City

Campos Eliseos 252, ChapultepecSee map

US$ 495.96per night

This is the cheapest price in 30 days, based on the rates on 16 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
4.4/5Great 1K+ reviews
Exploring the area
Auditorio Station, 500m, About 8 mins from hotel by foot
Mexico City Buenavista Station, 5.1km, About 10 mins from hotel by car
Benito Juárez International Airport, 13.0km, About 15 mins from hotel by car
6
Deluxe Room, 1 King Bed, City View
1 double bed or bigger

36.0 m²

City view

5
Deluxe Room, 2 Queen Beds, City View
Bed type arranged at check-in

36.0 m²

City view

4
Superior Room, 2 Queen Beds, City View
Bed type arranged at check-in

36.0 m²

City view

5
Superior Room, 1 King Bed, City View
1 double bed or bigger

36.0 m²

City view

9
Premier Room, 1 King Bed, City View
1 double bed or bigger

36.0 m²

City view

8
Premier Room, 2 Queen Beds, City View
Bed type arranged at check-in

36.0 m²

City view

4
Premier Suite, 1 Bedroom, City View, Corner
1 double bed or bigger

47.0 m²

City view

4
Suite, 1 Bedroom, City View, Corner (urban)
1 double bed or bigger

50.0 m²

City view

7
Penthouse, 1 King Bed with Sofa bed, Balcony, City View
2 beds

63.0 m²

17
Penthouse, 1 King Bed, Balcony, City View
1 double bed or bigger

36.0 m²

City view

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Reviews

Read all reviews
4.4/5.0

Great

1K+ reviews
Location
5.0
Services offered
4.6
Cleanliness
4.4
Atmosphere & facilities
4.4
All
4.5+
3.0+
Isabel
Reviewed: 16 Jul 2026

1.0/5.0

Below average

Solo stay

Pesimo, muy ruidoso
Antonia
Reviewed: 15 Jul 2026

5.0/5.0

Fantastic

Stayed with family

Central, amazing staff
Tara
Reviewed: 25 May 2026

5.0/5.0

Fantastic

Stayed with kids

The staff is very friendly and room was well maintained and kept very clean. Love the laundry same day service! The resturant food was very good as well as lots of menu options. Will be back to stay for a week.
Carlos
Reviewed: 25 May 2026

3.0/5.0

Good

Stayed with partner

Overall the experience was just okay. The property and rooms were super dated and bathrooms small with limited privacy.
James
Reviewed: 18 May 2026

5.0/5.0

Fantastic

Solo stay

Alejandro was an excellent bellboy.
James
Reviewed: 18 May 2026

5.0/5.0

Fantastic

Solo stay

The bellboy Alejandro was very polite and helpful. Thank you.
Jeffrey
Reviewed: 10 Apr 2026

1.0/5.0

Below average
Any outside service that is billed to the room will incur a 17% commission to the hotel as a "service fee". For example, if you ask the concierge to organize a hot air balloon ride for 2 the provider will likely have difficultly processing a direct payment and will bill the hotel -- who will in turn add 17% to the charge just for the convenience. The concierge will also favor the external services if there is a cancellation. None of this is sufficiently explained up front, so you'll be in for a big and irritating surprise when you review your bill at checkout. All-in-all, there are better and more forthright hotel options in Mexico City that the W.
Jeffrey
Reviewed: 6 Apr 2026

1.0/5.0

Below average
The property was fine, but the staff and service was awful. It seemed they took every opportunity to
Benjamin
Reviewed: 24 Mar 2026

3.0/5.0

Good

Stayed with partner

All look very old, sheets, pillows, towels.
James
Reviewed: 10 Mar 2026

3.0/5.0

Good

Stayed with partner

We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming.

Overview

W Mexico City

Renovation:2018-01-01
Rooms:237
Floors:25
Star rating:

With a stay at W Mexico City in Mexico City (Polanco), you'll be steps from Chapultepec Park and 4 minutes by foot from Paseo de la Reforma. This luxury hotel is 0.2 mi (0.4 km) from Avenida Presidente Masaryk and 0.2 mi (0.4 km) from Auditorio Nacional.

Description

With a stay at W Mexico City in Mexico City (Polanco), you'll be steps from Chapultepec Park and 4 minutes by foot from Paseo de la Reforma. This luxury hotel is 0.2 mi (0.4 km) from Avenida Presidente Masaryk and 0.2 mi (0.4 km) from Auditorio Nacional.

See all

Exploring the area

Transport

Auditorio Station

Metro stations
500m

Mexico City Buenavista Station

Train stations
5.1km

Benito Juárez International Airport

Airports
13.0km

Attractions

Auditorio Nacional

300m

Lincoln Park

400m

Parque Zoologico de Chapultepec

800m

Chapultepec Zoo

800m

National Museum of Anthropology

1.0km

Museo Nacional de Historia

1.0km

Lago Mayor de Chapultepec

1.2km

Lago de Chapultepec

1.2km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
General
Designated smoking area
Elevator
Accessibility
Housekeeping
Wedding services
Bicycle rentals
Valet parking (additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Multilingual staff
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses some solar energy

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children

Valet parking fee: MXN 90 per night

Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy Mexican cuisine at Living Room Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

See all policies

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Casa Izeba

5.0/5
Fantastic
96 reviews
500m from Insurgentes Station,Cuauhtémoc,Mexico City
Clean and tidy
US$786.50
Incl. taxes & fees: US$786.50
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Colima 71 Casa de Arte Hotel

4.9/5
Fantastic
51 reviews
2.8km from downtown,Cuauhtémoc,Mexico City
Hospitable service
Clean and tidy
US$882.84
Incl. taxes & fees: US$882.84
1/5

ULIV Cibeles

4.7/5
Fantastic
1K+ reviews
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Fitness
Business center
US$195.34
Incl. taxes & fees: US$195.34
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