Hotel Atlântico Prime

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Upon opening the room door and closing it for the first time, there was not just dust but lots of dirt and pebbles behind the door against the wall; it was obvious that the cleaning crew did not attempt to sweep or clean this area....but it was a couple hours later after dinner when we were taking a shower when I looked up and there were dozens (50+) bugs on the ceiling of the shower. It was so gross and disgusting....we immediately left. We tried to call the front desk, but no anwer. We then noticed when we were leaving that there was a line at the front desk of no fewer than 20+ people waiting to check in....and so we didn't even attempt to wait...this was not a good experience.

Listen, not the best hotel, but the breakfast is good and all the fun nightlife stuff is really close by. It’s not safely walkable so there’s that. It could definitely be cleaner omg

Horrible breakfast !!! Just the basic stuff. No jellies, no natural juices, no cakes or flan, no cheese bread etc etc . Zero star for breakfast

Room was in decent condition, although could have done a better job changing/cleaning the sheets.

I had bed bugs that raised my skin and look like bruises. Room floors never get cleaned seems like.

The room was not clean, the bed was old with a lot of torn and stains, the sheets had stains, the towel was very old and in bad shape, there was mold in the bathroom, no service in the room like water, the door was stuck and I need help to opened. The breakfast was not good at all.

The Room it was so dirty. The shower room so many mold

Arrived at 12am.I knew check in was at 2pm.I was waiting at the reception.I then asked the reception if I could leave my bag till 2.Rudely replied No.She said no space in there but she was then happy to keep other guest’s bags till 2.I then waited till 2 at the reception.It took receptionist 30 mins to get my room keys sorted.Only 1 very slow and extremely rude lady at the reception.I took a 15 hours flight prior.I was so tired.Rooms are boiling(A/C exist but don’t work properly),bedsheets were dirty and stinky.They charge you $2 for a bottle of water when you leave(not mentioned anywhere).It’s a scamming hotel,not 5 star maybe 2 stars,horrible horrible staff.

I was fortunate to get this booking at the last moment and I found the hotel to surpass my expectations with cleanliness friendliness three meal a day restaurant gymnasium

Unclean