Collection O Pratunam 19 Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room, secure building. Towels were very thin, some had holes. No hand towels or washcloths. Little to no toilet paper.

The staff was friendly. The room was clean. For toiletries, it had toothpaste/toothbrush and shower cap. No shampoo nor body wash. The hotel provided 3 0,6 l bottles of water, green tea and coffee to make in the room - that was nice. The bathroom had poor light. My room was on the ground floor next to the reception and elevator and it was not sound proof so I could hear all the commotion in the foyer. The entrance door only opens with a room key - I appreciated this added level of security. The air con worked well. I used Google maps to get to the hotel - would not have found it otherwise. It is located right next to the market and the tiny street/path leading to it looked scary at first. But it is safe.

Friendly staff safe and clean

Room smell so bad, found cockroach in restroom

Staff friendly, I stay there 5day cleaner look like no clean my room. But location very good.

Ants everywhere in bed, tables, bathroom. Is located at a small dark dirty alley. No soap bar, no hanging hooks, no cotton bud. Tiny room, don’t bother to get the WINDOW deluxe room, is a house opposite that able to see into your room just 3m apart. Safe box faulty, ask for replacement also give a faulty one. Overall is 1/10. Totally no ambiance.

Staff very friendly

Perfect location to compliment a perfect short getaway

The ambience in the room was fantastic with close proximity to platinum mall. The only downside of the hotel is the lack of cable channels in English as well as the noise level in the morning. Would recommend this hotel for budget travellers.

Although located in a small alleyway, location was still good! Situated in the midst of Pratunam market, once you walk out of the alley. Room was good and clean, however bathroom did have a musky/moldy smell that wasn’t pleasant. I would still recommend this hotel if you are looking for a reasonably priced hotel with a good location!