Ghent Marriott Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great stay lovely staff went the extra mile to make our stay very enjoyable. Good sized room very clean. Breakfast had a good choice of everything. Would definitely stay here again.

Excellent hotel. Helpful people in the reception that helped me get a room with a view. I have no complaints and lived it’s vicinity to the most beautiful canal in gorgeous Gent!

Wonderful location, but relatively small room

The Ghent Marriott hotel is excellent for a stay in this beautiful city. It has the best location, the nicest staff and very good facilities.

Great location, large rooms, very decent gym

Clean rooms great location

Very disappointing end to what could have been a good stay. The hotel’s location is excellent and the room itself was perfectly fine, which makes the poor service experience even more frustrating. The checkout interaction was frankly unacceptable. The front desk staff were rude, dismissive, and surprisingly argumentative over what should have been a simple guest query. Rather than listening or trying to help, the conversation became confrontational for no reason. Escalating the matter to the manager did not improve the situation—in fact, the same unhelpful and defensive attitude continued. What stood out most was the complete lack of customer service mindset. Mistakes or misunderstandings can happen anywhere, but professionalism, courtesy, and a willingness to resolve issues are the minimum one expects from hospitality staff, especially management. A hotel stay is judged not only by the room and location, but by how guests are treated. Unfortunately, the conduct of the staff at checkout left a very poor final impression, and based on that experience, I would not stay here again. And I recommend no one else does as well.

Excellent hotel right on the canal in old town. Great facilities, parking ( although a little expensive) aircon for those hot days. Would absolutely stay again.

Clean facilities. Friendly staff.

This property has got to be one of the absolute best to stay at in Ghent. Location could not be better and more beautiful. Hotel was not notch in terms of cleanliness, room size, staff, and accommodations. Would stay here again every time!