Le Luxe Boutique Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

An old hotel but a decent location . Rooms are large, breakfast is very spartan and that’s a generous assessment.

There is nothing good about this place. Definitely avoid this place. First of all, it needs to be tear down and rebuild. I booked a room and when I got the room it was on the bottom next to the back that smells like wet dog. Inside the room smells stale, no air flow, towels are all torn up and light beige color not from the actual color. it used to be white but didn't; it looks like they got from second hand store. I asked to change room and they moved me to another room but its no different and charge me additional $15 that would put me at a rate that would be a 4-5 stars hotel. I slept full clothes because I'm scared to laid on the sheet just from the condition of the place. bathroom all mildew and no shower head; literally have to hold the shower head while showering. toilet seat broken and I had to disinfected with anti bacteria wipes before using it. If I can only upload video and pictures of this place as part of my review that would some up how I am describing it. I stay at hostel before and nothing compare to how dirty this place is. Staffs are not very friendly, maybe they're just don't care. Breakfast looked decent but how the conditions of the hotel is, i did not trust eating it. I went out to eat at another place. Paint on the all are peeling off. Floor squeaks, door don't shut right. i didn't spend much time in the room because it doesn't feel welcoming because of the condition so I stay at the bar next to it all night until ready to sleep. stay at your own risk

I went to bed one evening amidst heavy rainfall and woke up in the morning to find entire ground floor including my room flooded more than halfway to my knees! Idiot night receptionist apparently did not want to "disturb" sleeping guests and let everyone sleep. Many people had bags on the floor - including valuables such as charging devices, purses with passports and money, a laptop - which were completely drowned under muddy water for hours! If receptionist had simply awakened everyone to secure their belongings everything could have been saved rather than destroyed. Even in morning he refused to call manger to come early, nor did staff take any initiative to help guests clean/dry possessions, find other hotels, etc (cleaning staff busied themselves emptying hotel bucket by bucket). Seriously, what if it had been a fire??? We would all still be "sleeping."

Clean new hotel everything close by and convenient good location walking distance to almost everything

The location is perfect - right in the main downtown area, but tucked away on a side street. The staff are pleasant and attentive, and the breakfast was quite good with real coffee. The rooms are comfortable, although the floor was quite dusty and some plaster was falling from the walls.

Location and staff was good. Breakfast was average.

I don’t often leave reviews , however, this time I will. The good: air condition worked, room was decent size, the solo staffer at the front desk was pleasant. The BAD: Rotted food in the mini fridge, no room service i.e. no towels , toilet paper or bottled water. No shower curtain, bathroom water spigot either blocked or no pressure as the water dribbled out. Breakfast is pretty much non existent; Tea, toast, tomatoes, rice soup and some nasty looking chicken sausages in water. It was so bad , it was almost funny to look back at when telling friends about the experience. No, I would not stay there again, nor should you as you will be looking out the window at the nice hotel next door and thinking the same thing I was...” I wish I was staying over there.”

The staff and breakfast were great. The room had no windows, was on the first floor. When it rains water would leak down onto the floor and smell bad. As usual in Laos, the toilet seat was loose. But they had really good water pressure.

Poor WiFi. Breakfast very standard. Relatively quiet.

The staff was kind and helpful. They were able to speak English, Thai, and of course Lao. The hotel was centrally located, near restaurants, spas, Wat Mixay, and the river.